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Customer Complaint & Capa Coordinator
Location:
San Marcos, CA
Description:
Ideal Candidate Criteria: Must have knowledge of Management of the CAPA Program with 2+ years experience in Root Cause Investigation; Managing and assigning corrective/ preventative action(s) as appropriate; Customer Complaint and CAPA tracking/trending; Verification activities; internal/external audit support. Job Duties: - - - - This position would track/trend and ensure proper investigation, associated corrective/preventive action(s), as well as verification activities that could stem from customer complaints, internal/external audit findings, failed product testing of any kind, deviations from Hollandia policies and procedures, or any adverse trends noted in any area relating to production, food safety, or quality. - - - - Tracking/trending of data collected. - - - - Working with and leading cross functional teams to find true root cause(s), as well as appropriate corrective/preventive action(s) - - - - Continuous Improvement - - - - Manage SQF Practitioners and system - - - - Ensures timely and appropriate response to customer complaints. - - - - Other duties as assigned.Skills Needed: Must have a Bachelor of Science Degree; 2+ years of Quality or CAPA Experience. SQF Practitioner, PCQI, CAPA Training is a plus, but not required. Must be able to complete certifications within 3 months. Must have advanced skills in Microsoft Excel and Word. Requires excellent verbal and written communication skills. Physical Requirements: While performing the duties of this Job, the employee is continuously required to stand, talk and hear; frequently required to use hands to finger, handle or feel, reach with hands or arms, stoop, kneel, crouch, or crawl; frequently required to walk, sit, climb or balance; continuously required to lift/push/pull up to 25lbs, occasionally required to lift/push/pull 50lbs.; specific vision abilities required by this job include close, distance, color, peripheral, depth perception and ability to focus. Benefits: - - - - On day one, excellent medical, dental, vision, employer paid for long-term disability, life insurance (free up to $50k); various additional options to choose from - - - - Flexible Benefits account (FSA) for medical and dependent care - - - - Generous PTO (Paid Time Off) allowances and holiday pay - - - - 401(k) plan with employer matching - - - - Advancement and growth opportunities - - - - Fun employee and family events - - - - Employee gifts on birthdays & milestone anniversaries - - - - Safety bonuses and raffles - - - - Employee assistance programHollandia Dairy is an EEO/AA/Disability/Vets Employer PId04f35cf259c-37248-35519116
Company:
Hollandia Dairy
Posted:
September 21 on TopUSAJobs
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More About this Listing: Customer Complaint & Capa Coordinator
Customer Complaint & Capa Coordinator is a Other Jobs Customer Complaint Capa Job at Hollandia Dairy located in San Marcos CA. Find other listings like Customer Complaint & Capa Coordinator by searching Oodle for Other Jobs Customer Complaint Capa Jobs.
Customer Complaint & Capa Coordinator is a Other Jobs Customer Complaint Capa Job at Hollandia Dairy located in San Marcos CA. Find other listings like Customer Complaint & Capa Coordinator by searching Oodle for Other Jobs Customer Complaint Capa Jobs.