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CustCare Rep | Custcare Rep in Human Resource Job in Southfield MI | 5197249163

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CustCare Rep

Location:
Southfield, MI
Description:

Built to Make You Better.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have here at MSC. If you are inspired to learn, expand your circle, take risks, and succeed as a team, you can build a better career at MSC. Requisition ID :2404 Employment Type :Full-time Grade :NonExempt N7 Position type :Customer Care / Contact Centre Work Location :Southfield, MI State or Province :Michigan (US:MI) Potential WorkLocation :United States : Michigan : Southfield Customer Care Representative MSC is growing-and going-strong. We seek an attentive listener and communicator to answer inbound calls, sell MSC products, and help resolve questions and service issues. In this role you will apply your skills and knowledge to provide exemplary customer service to foster customer satisfaction, account retention and revenue generation. HOW YOU'LL CONTRIBUTE Use your helpful, can:do personality and your product and sales knowledge to foster customer satisfaction. :Answer inbound calls to sell MSC products and resolve customer product and service issues by providing sales:related solutions.:Communicate customer concerns to management to ensure the most effective and lasting resolution.:Resolve basic credit and collection issues.:Respond to customers via email, chat, and text and take appropriate action based on customer, product and sales knowledge. WHAT IT TAKES The customer:focused team member we seek should have these requirements. :Solid verbal and writing skills:Some inbound/outbound telephone sales, outside sales, customer service or industry background:Computer literacy and proficiency with email, internet browsers and the Windows operating system:Basic arithmetic skills:High-school certificate or equivalentWhy MSC People. Collaboration. Insight. Thats how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than 1 million product offerings and 75+ years of background across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. As 1 of Americas Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ teammates achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your familys health, well:being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC. Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity. :ul
Posted:
February 21 on Tip Top Job
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More About this Listing: CustCare Rep
CustCare Rep is a Human Resource Custcare Rep Job located in Southfield MI. Find other listings like CustCare Rep by searching Oodle for Human Resource Custcare Rep Jobs.