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Contact Center Representative | Contact Center Representative in Work at Home Job at Virtualvocati1

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Contact Center Representative

Location:
Warren, MI
Description:

A company is looking for a Contact Center Representative I to provide customer service and support. Key Responsibilities Respond to member inquiries and provide accurate information about products Conduct research and resolve various member transactions while facilitating their experience Monitor performance metrics and support division projects related to customer service Required Qualifications and Education 1-2 years of telephonic customer service experience or equivalent education/experience High school diploma or equivalent is required; associate degree preferred Ability to apply job skills and working knowledge of company policies Experience working within defined procedures and knowing when to escalate issues Ability to build working relationships within and outside the department
Company:
Virtualvocations
October 29 on TopUSAJobs
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More About this Listing: Contact Center Representative
Contact Center Representative is a Work at Home Contact Center Representative Job at Virtualvocations located in Warren MI. Find other listings like Contact Center Representative by searching Oodle for Work at Home Contact Center Representative Jobs.