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Community Services Navigator
Location:
Gloucester, MA
Description:
Want to be a part of a team that provides help, hope, and support when people need it the most? If so, read on! Action Inc. is seeking candidates that are passionate about helping others make a positive change in their lives to join our Community Services team as a Community Services Navigator. Action Inc. is about helping people and changing lives. We're dedicated to empowering individuals and building a stronger, more productive community. We offer affordable housing and homelessness prevention, fuel assistance and energy conservation programs, and education and job training. Our mission is to advance economic equity and foster a thriving community on Cape Ann and beyond. Job Summary: The Community Services Navigator will conduct intakes, provide referrals, and coordinate with partner agencies to ensure complete access to available resources for clients, particularly those in crisis situations. Hours: Monday - Friday, 9:00 AM to 5:00 PM, NON-EXEMPT Benefits: Medical, Dental, Vision, Paid Time Off, Holidays, Life Insurance, AD&D, Long Term Disability, EAP, 403(b) with generous match after first year Duties/Responsibilities: Assist clients in applying for available public benefits and assist with the application process for such benefits. Provide advocacy to clients who are facing housing denials and terminations. Conduct rental, mortgage, and/or utility arrearage counseling and screening for various financial resources for eligible clients. Respond to clients requiring immediate assistance via urgent care policy. Enter and update information on clients served in internal databases along with submitting paperwork to the Director of Community Services in a timely and efficient manner. Participate in cross-training to provide emergency front desk coverage, as needed. Attend and participate in departmental, organization-wide, and other meetings. Act in the best interest of the organization, reflecting the values of teamwork, collaboration, and mutual respect. Other duties as needed and assigned. Required Skills/Abilities: Excellent customer service and interpersonal skills. Friendly affect and welcoming personality, with the ability to triage and respond appropriately to individuals in crisis. Possess a sense of urgency and be client focused in a fast-paced environment. Must maintain a high degree of confidentiality. Strong organizational skills and an ability to multitask. Proficient in Microsoft Office products. Bilingual candidates, specifically Spanish/English or Portuguese/English, strong desired. Education and Experience: BS degree in Human Services or three years of relevant experience. Physical Requirements: Must be able to lift, move and carry up to 10 pounds.
Company:
Action
Posted:
November 9 on ApplicantPro, TalentPlusHire
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More About this Listing: Community Services Navigator
Community Services Navigator is a Other Jobs Community Services Navigator Job at Action located in Gloucester MA. Find other listings like Community Services Navigator by searching Oodle for Other Jobs Community Services Navigator Jobs.
Community Services Navigator is a Other Jobs Community Services Navigator Job at Action located in Gloucester MA. Find other listings like Community Services Navigator by searching Oodle for Other Jobs Community Services Navigator Jobs.