This listing was posted on Books-A-Million, Inc. (via Broadbean).
Co Manager - (Store #560)
The Co-Manager manages the day to day operation of Books-A-Million stores as a Manager On-Duty in conjunction with the management teammates to maximize sales and customer service, and oversees the execution of the Merchandising plan to maintain compliance and store standards. Operational Responsibilities * Maximizes profits and customer service by operating the store in adherence with all store policies and guidelines. * Monitoring the quality of the products served as well as the quality of customer service. * Trains and develops associates and managers in all areas of Cafe. * Ordering and maintaining adequate stock levels. * Maintaining café standards to comply with policies, directives, and Local Health Department Statutes. * Works with the Management team to achieve a grade of "B" or higher on each Store Appraisal Report. * Ensure customer satisfaction on a day-to-day basis. * Maintain a self-development program to improve knowledge, skills, and abilities. * Ensuring that all customers are greeted, invited back, and satisfied with their purchases. * Customer complaints are handled to a satisfactory conclusion. * Maintaining all aspects of the store's operational qualifications in order to ensure that exemplary customer service standards are achieved daily. * Sales, payroll, inventory, merchandising and housekeeping functions at all times. * Supervise the baristas to achieve max sales and profits * Responsible for all Store Appraisal Report items which directly relate to the Cafe. Scheduling Qualifications * Co-Managers follow the three or 4 Manager Rotation schedule, depending on the number of managers in the stores. * Attends 1 District Meeting each year.
November 11 on Broadbean