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Client Service Manager
Location:
Remote
Description:
The Client Service Manager (CSM) is responsible for providing outstanding service to multiple clients in order to build and sustain relationships that result in high customer satisfaction, contract renewals, and extensions. The CSM will provide updates on the engagement status to clients on a regular basis. Client staff will include "C" level contacts as well as direct day-to-day management members and all influencers. Some travel is required for this position. This position could be remote, hybrid, or in-office. StrategicSource (SSI) is a values-driven company located in Bloomington, Minnesota. SSI offers competitive salaries and benefits and was placed on the Minnesota Best Places to Work list for 2023. If you are looking for a job that fits this description and you meet the qualifications, apply today! Responsibilities:• Client onboarding, invoice collection, and organization.• Workplan development, execution, and maintenance.• Account project management.• Conduct bi-weekly client calls/updates.• Coordinate the presentation and implementation of new projects.• Review completed recommendations audits with the client.• Keep internal management up to date on the status of clients.• Provide exceptional customer service to clients. Qualifications:• BA/BS in Business and/or MBA.• Well-developed written/verbal communication and presentation skills; particularly with executive-level clients.• 5 years of leadership and project management experience.• 5 years of customer service experience with ‘C’ level clients.• Well-developed account management skills.• Self-starter with excellent time management skills.• Demonstrated ability to develop and maintain strong client relationships.• Experience in Microsoft Office (Excel, Outlook, Word, PowerPoint). About Company: StrategicSource is a veteran-owned company founded in 1992 with the idea of delivering innovative spend management solutions to increase profits. StrategicSource helps clients reduce costs, save time, and improve profitability through the effective management of services and supplies. With over 30 years of experience, StrategicSource generates real, measurable, and auditable results that help clients become more profitable and more efficient. www.strategicsource.com
Company:
Strategicsource
Posted:
April 26 on WizeHire
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More About this Listing: Client Service Manager
Client Service Manager is a Real estate Service Manager Job at Strategicsource located in United States. Find other listings like Client Service Manager by searching Oodle for Real estate Service Manager Jobs.
Client Service Manager is a Real estate Service Manager Job at Strategicsource located in United States. Find other listings like Client Service Manager by searching Oodle for Real estate Service Manager Jobs.