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Client care specialist | Client Care Specialist in Other Job Job in Woburn MA | 5414010204

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Client care specialist

Woburn, MA

Job DescriptionMass Vet Referral Hospital, located in Woburn, Mass, is looking to add a full time Client Care Specialist to join our well-established 24/7 specialty and emergency veterinary hospital.About the Role: The Client Care Specialist will demonstrate exceptional client service skills at all times to represent the organization and perform day-to-day operations of the front desk. Some of the main responsibilities are to:Educate and advise clients regarding Mass Vet services, products and practicesPrepare and review documents and medical records accurately and completelyAssisting clients with general info, appointments and invoicingAdmit and discharge pets from appointments and services and schedule follow-ups as neededAccurately update and maintain client/pet records and files in accordance with Ethos and legal requirementsSchedule: This position may require a weekend shift with some holidays. Currently we are looking to fill evening hours.Requirements:Applicants who are qualified should possess excellent people skills and able to develop and maintain professional working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.The right applicant will have a fundamental knowledge of windows based computer programs.If you are a flexible, energetic, personable individual looking for an opportunity, please submit letter of interest and resumeAbility to recognize and seek guidance in all client-related cases where protocol does not applyBenefits of Working at Mass Vet:Compensation is based on background and skill level.Full time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. SDL2017For more details:
July 8 on Jobs-Search
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