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Certification Coordinator | Certification Coordinator in Job Job at Association Headquarters | 7111

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Certification Coordinator

Location:
Mt Laurel Township
Description:

REMOTE and HYBRID SCHEDULES AVAILABLE Association Headquarters is in search of a Certification Coordinator to support a valued client partner. The Certification Coordinator supports the Certification Manager in managing and reviewing the certification and recertification exam application process and corresponds with members concerning questions about certification and recertification criteria requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Support certification manager with the exam application and re-certification application process Work at the direction of the Certification Manager on products, programs, and services as assigned. Schedule and attend certification board and task force calls, take minutes Work with exam provider vendor as directed by the manager Communicate with exam applicants, certificate holders, and recertification applicants Support with meeting logistics as assigned Assist certification manager as directed MEASUREMENT OF SUCCESS Successfully meets deadlines Proactively alerts Supervisors to challenges or concerns related to the delivery of client service. Proactively suggests solutions to challenges encountered Pays attention to detail QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Prior database expertise is required. Understanding of systems and processes Certification experience a plus Able to multi-task and meet deadlines Strong Customer Services skills Good written and verbal communication skills Attention to detail Able to travel a few times per year Maintain a professional manner and attitude Strong skills in organization, prioritization, and time management Good knowledge of office practices, administration, and customer service skills and techniques Strong Microsoft Office software skills, particularly Word, Excel, and PowerPoint EDUCATION/ EXPERIENCE/REQUIRED PROFICIENCIES Bachelor's degree preferred, high school diploma required. Vaccination Statement: In accordance with Association Headquarters' commitment to provide and maintain a workplace that is free of known and preventable hazards to safeguard the health of employees and their families, clients, and affiliates, all employees are required to receive the COVID-19 vaccination unless a reasonable accommodation is approved (i.e., serious health risks or sincere religious beliefs). Such accommodations will be granted where they do not cause AH undue hardship or pose a direct threat to the health and safety of others. APPLICATION INSTRUCTIONS To be considered for this position, an online application must be submitted, along with an updated resume. All applicable fields on the application are required. AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue. For more information, visit associationheadquarters.com , connect with AH on Facebook on YouTube and follow on Twitter . Association Headquarters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique. BENEFITS Benefits include, but are not limited to: Medical, Dental, and Vision Voluntary Life Insurance - Employee Paid AFLAC available Paid holidays and Paid Time Off (PTO) accrual, including Early Out Fridays during the summer months 401k Basic life insurance, short-term and long-term disability Other Benefits of Working at AH: Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees Industry Leader - Most credentialed AMC and the first AMC to be Customer Service Certified by the Customer Service Institute of America Flex Schedules On-site fitness center, open 24/7 (NJ Only) Gym reimbursement program Tuition reimbursement program Training and Development opportunities Job Posted by ApplicantPro
Company:
Association Headquarters
Posted:
December 26 2023 on ApplicantPro
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