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CELIC Policy Services Representative I
Location:
Cincinnati, OH
Description:
Learn more about the general tasks related to this opportunity below, as well as required skills. CELIC Policy Services Representative I US-OH-Cincinnati Job ID: 2024-6191 Type: Regular Full-Time # of Openings: 1 Category: Administrative/Clerical Cincinnati Equitable Life Insurance Company Overview CELIC Policy Services Representative I ObjectiveTo be an effective team member of the Life Customer Service Team. To provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing account or policy information and solving problems or errors. To process policy changes and payments. To maintain most reports and tasks. Responsibilities CELIC Policy Services Representative I ReponsibilitiesProvide customer service by fielding incoming phone calls from agents and policyholders. Issue new business and review policy applications for complete and accurate information. Process policy changes and endorsements. Provide quotes upon request. Answer questions regarding life/preneed products. Contact field representatives and/or agents for missing information. Troubleshoot and assist agent and policyholders promptly and accurately.Maintain workflow within the unit. Issue policies and record and deposit money promptly and accurately. Mail appropriate copies of policies to policyholder, agent or both. Keep policy files up-to-date.Test changes to the automated system, as they relate to job functions.Provide back-up on phones, as well as cover breaks, lunches and absences as needed. Qualifications CELIC Policy Services Representative I QualificationsRequiredHigh school education required.Prior customer service experience needed, preferably in the insurance field.Strong communication and customer service skills a must.Data entry and keyboard skills required.Good judgment, friendly and helpful attitude; good math aptitude a plus.Note: Farm Bureau Family of Companies (CELIC) offers a full benefit package including medical, dental, vision, and 401K.PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 39337-48385 Yearly Salary PI3db60fdd58d6-36310-36057761
Company:
Michigan Farm Bureau
Posted:
November 17 on TopUSAJobs
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More About this Listing: CELIC Policy Services Representative I
CELIC Policy Services Representative I is a Customer Service Celic Policy Services Job at Michigan Farm Bureau located in Cincinnati OH. Find other listings like CELIC Policy Services Representative I by searching Oodle for Customer Service Celic Policy Services Jobs.
CELIC Policy Services Representative I is a Customer Service Celic Policy Services Job at Michigan Farm Bureau located in Cincinnati OH. Find other listings like CELIC Policy Services Representative I by searching Oodle for Customer Service Celic Policy Services Jobs.