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Case Manager
Location:
Waltham, MA
Description:
Role Title: Case Manager - Emergency Shelters Location: Waltham, MA About Us Middlesex Human Service Agency, Inc. (MHSA) is dedicated to ensuring proper service delivery and administrative functioning for our Emergency Family Shelter Programs. We are committed to fostering a supportive and dynamic work environment where employees are valued and encouraged to grow. The Role As the Case Manager, you will play a vital role in ensuring the effective delivery of case management, housing search, and advocacy services for clients at our Bristol Lodge Men's and Women's Emergency Shelters. You will provide direct supervision to shelter case managers and support the Program Director in managing the department's operations. Key Responsibilities Conduct intake assessments and exit interviews with clients. Develop and implement goal plans for clients, identifying barriers and solutions. Make referrals for health, education, vocational training, employment, counseling, and legal services, providing advocacy as needed. Attend client meetings, case conferences, and group consultations. Mediate conflicts and provide crisis intervention. Ensure compliance with agency policies and applicable regulations. Complete and maintain accurate documentation in the tracking database. Provide administrative support in the absence of the Program Director. Attend regular staff meetings, supervisions, trainings, and conferences. Perform other duties as assigned to ensure program functionality. What We're Looking For Bachelor's or Associate's Degree preferred, or two (2) years of relevant experience. Knowledge of homelessness issues and housing search. Networking experience with service agencies and community resources. Flexibility, compassion, and a non-judgmental approach to service provision. Excellent interpersonal, written, verbal, telephone, and time management skills. Competent computer skills. Ability to work in a fast-paced, diverse team environment. Reliable attendance and punctuality. Bilingual (English/Spanish) preferred. Cultural competence. Valid driver's license and reliable personal transportation. CPR/AED & First Aid Certification (training provided by MHSA). What We Offer Salary: $49,000 - $52,000 per year. Benefits: We offer health, dental, and vision insurance, retirement plans, and more for full-time employees. Work Environment: Join a team that is passionate about making a difference and supporting each other. Development: We provide opportunities for professional development and clear paths to career advancement. Ready to Apply? We're excited to learn more about you! Please submit your application and sign up for job alerts here. Middlesex Human Service Agency Inc (MHSA) is an Equal Opportunity Employer. Job Posted by ApplicantPro
Company:
Middlesex Human Service Agency
Posted:
November 15 on ApplicantPro, TalentPlusHire
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More About this Listing: Case Manager
Case Manager is a Social Services Case Manager Job at Middlesex Human Service Agency located in Waltham MA. Find other listings like Case Manager by searching Oodle for Social Services Case Manager Jobs.
Case Manager is a Social Services Case Manager Job at Middlesex Human Service Agency located in Waltham MA. Find other listings like Case Manager by searching Oodle for Social Services Case Manager Jobs.