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Call Center Representative | Call Center Representative in Customer Service Job at Senior Health S1

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Call Center Representative

Saint Charles, MO

Company Overview Senior Health Solutions is a brokerage agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality products to our clients 100% of the time. We are a growing company that prides itself on a family-oriented culture. Job Summary As a Call Center agent, employees make calls to prospective and current clients and work with them to schedule appointments for them to visit with a licensed agent. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to schedule the appointment. Responsibilities and Duties Responsibilities. Confer with customers by telephone to provide information about our products and services. Schedule appointments for clients to meet with an agent. Day to day activities. This position requires a lot of talking on the phones and sitting at a desk/cubicle. Purpose. The job of the call center representative is vital to the company, as they are the ones that get the appointments scheduled for the agents to sell the policies. Qualifications and Skills High School Diploma/GED Pleasant phone voice/good customer service skills Good computer and keyboarding skills Previous Call Center experience a plus (not required) Outgoing and energetic attitude Active Listening Skills/Give full attention to what clients are saying, take time to understand the points that are being made, and not interrupting at inappropriate times. Ability to multitask Excellent problem-solving skills A high level of patience is required Dependability is a must Ability to follow a script Benefits and Perks $15.00 per hour plus bonuses based on performance Powered by JazzHR
Senior Health Solutions
July 17 on The Resumator
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More About this Listing: Call Center Representative
Call Center Representative is a Customer Service Call Center Representative Job at Senior Health Solutions located in Saint Charles MO. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.