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Call Center Agent | Call Center Representative in Customer Service Job at Big Brand Tire & Ser1

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Call Center Agent

Camarillo, CA

Position description Big Brand Tire & Service is Big on Fast and Big on Friendly! If you are a motivated individual looking for rewarding career in a face-paced, team-oriented environment, this may be the company for you. Our Call Center serves as an initial training center to learn the business and prepare you to transfer into a Service Advisor position in our stores! Let us help you grow your career by providing you continuous education in the automotive field, while you help Big Brand Tire to be recognized as the best one- stop tire and auto service provider! Responsibilities: Provide excellent customer service to all customers while adhering to Big Brand Tire & Service customer service values. Recommend services that meet or exceed the manufacture’s recommendations and aligns with the customer’s needs. Duties include sales and service related functions such as assessing customer automotive needs, selling products and services which satisfy both customer needs and company goals, generating invoices, receiving and transferring inventory, filling out required paperwork, as well as following company policies and procedures regarding acceptance of checks, credit cards, and commercial account fees. To carry out these functions, it is necessary for the Call Center Agent to be able to communicate professionally and effectively with customers and co-workers. Qualifications: Prior customer service background Results oriented, self-starter with a strong work ethic and a high-level of personal integrity Outstanding written & oral communication abilities Detail oriented and the expertise to manage multiple tasks Professional appearance, attitude and absolute dependability Computer literacy with competency in Word and Ms excel Possession of a valid in-state motor vehicle license and a driving history with no more than two points as reported on DMV K4 report. Preferred Background: Knowledge of tires and automotive services would be advantageous for someone new to this role. Company Benefits: · $16 hour plus excellent incentives · Paid vacation · six Paid holidays · 401k with company match · Medical, Dental and Vision insurance plans · Life insurance plan · Employee Training and Career Development -Based off hiring qualifications we may choose to use a staffing agency and would hire for full time based on performance after 90 days. -Big Brand Tire & Service is committed to protecting the safety, health and well-being of employees and individuals in our workplace. -Big Brand Tire & Service is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, sex, national origin, age, religion, physical or mental disability or other class or category protected by federal, state or local laws. x2NVjcImhJ
Big Brand Tire & Service
September 20 on ZipRecruiter
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More About this Listing: Call Center Agent
Call Center Agent is a Customer Service Call Center Representative Job at Big Brand Tire & Service located in Camarillo CA. Find other listings like Call Center Agent by searching Oodle for Customer Service Call Center Representative Jobs.