Embassy Suites By Hilton
This listing was posted on Embassy Suites By Hilton (via Broadbean).
Breakfast Attendant (Part-Time) - Embassy Suites Portland
Embassy Suites Portland is in search of a Part-time Breakfast Attendant to join our Food & Beverage team! Hilton is ranked #1 by Fortune Magazine's Best Place to Work in the United States! What are you waiting for? Please read the details below, submit your application, and come join the Hilton family! * Looking for someone with flexible availability to work early mornings, weekends and holidays. * Must have at least one year of customer service background. * Food Safety Certification and Alcohol Certification required upon hire. * Previous Hotel background is a plus! Come and be a part of a great team at the Embassy Suites Portland! A Breakfast Attendant is responsible for maintaining the buffet station during breakfast service. Cleans equipment, restocks food items and cleans area on an as needed basis. Ensure quality of food throughout service while also being responsible for assisting guest needs and questions. Friendly, outgoing demeanor required along with a can do attitude.What will I be doing? A Breakfast Attendant is responsible for stocking food and service ware for breakfast buffets for clearing tables during the complimentary breakfast period to insure guest satisfaction. Specifically, you would be responsible for the following: * Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.; replenish food on cold lines and buffets as needed and inspect display tables. * Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other details in the area. * Stock coffee, juice, milk machines, dry items, china, glass, silver, etc; set out chafing dishes, steam tables, heat lamps, signs and easels, flowers, newspapers, and self-serve utensils. * Bus, clear and clean tables as they become available; wash utensils, china, etc; clean up spills; remove trash; replenish guest tables and self-service stations as needed. * Clean work areas and floors (sweep, mop or vacuum) for appearance and safety. What are we looking for? * Must have at least one year of customer service background. Previous background in food and beverage is preferred * Must have open availability to work AM shifts on varying days, including weekends and holidays * High-school diploma or equivalent preferred * Must obtain any government required licenses or certificates. Examples include a Washington Health Card Permit; Oregon Liquor Service Permit; Alcohol Service Permit. CPR certification and/or first Aid Training preferred. * All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. SPECIFIC JOB KNOWLEDGE, SKILL AND EXPERTISEThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the key functions of the job, with or without reasonable accommodation. * Expertise to effectively communicate with guests and co-workers and to fully comprehend guest requests. * Expertise to recognize conditions that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking. * Expertise to maintain perspective and composure in demanding business situations such as an irate guests, rush of business or being short-staffed. * Expertise to divide attention among several tasks going on at one time. * Expertise to work cooperatively with others to achieve group work goals. * Expertise to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Teammates staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Teammates are at the heart of it all! EOE/AA/Disabled/Veterans
Embassy Suites By Hilton
July 16 on Broadbean