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Branch Administrator
Location:
Orpington
Description:
We are looking for an individual with a passion for customer service to join our well-established Orpington Service Branch as a Branch Administrator. Stannah is a proud leader of the global lift market, we are focused on the future; keeping our products at the cutting edge of safety and innovation and evolving to meet the ever-changing demands the world presents. We’re a big business but we never forget that vital to our success are the amazing people who work for us. We offer our employees an attractive benefits package and the opportunity to develop their careers. As a Branch Administrator, you'll play a pivotal role in providing outstanding administrative support with a strong focus on customer service, ensuring our customers receive the highest level of care and attention. On a day-to-day basis, you will liaise with our customers, engineers and internal departments by phone and email taking ownership of queries through to resolution. Our ideal candidate would have previous experience working within a busy office environment, scheduling works. Previous customer service experience is essential for this role as well as excellent IT skills. It is crucial that the successful candidate is able to remain composed and effectively communicate with customers, even in high-pressure situations. You will also have the ability to plan and prioritise workloads and are capable of interpreting and reporting accurate data as well as excellent excel skills. Responsibilities: Respond to enquiries by phone and email from customers and engineers finding appropriate resolutions Schedule work for field engineers Process Invoices and resolve any queries. Input, update and maintain records within our electronic database Create reports using Excel General administration including filing, photocopying, scanning, dealing with couriers and post Requirements: Previous experience working in a fast paced office environment A good level of education, including GCSEs in English. Visit ListedBuy for more information.
Company:
Stannah
Posted:
March 23 on ListedBuy
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More About this Listing: Branch Administrator
Branch Administrator is a Clerical Branch Office Administrator Job at Stannah located in United States. Find other listings like Branch Administrator by searching Oodle for Clerical Branch Office Administrator Jobs.
Branch Administrator is a Clerical Branch Office Administrator Job at Stannah located in United States. Find other listings like Branch Administrator by searching Oodle for Clerical Branch Office Administrator Jobs.