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Bilingual Customer Service Representative Healthcare | Customer Service Representative in Customer1

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Bilingual Customer Service Representative Healthcare

Location:
Phoenix, AZ
Description:

Bilingual Customer Service Representative Healthcare - Maximus Bilingual Customer Service Representative - Healthcare Phoenix, AZPay : $19.48/hour + $500 New Hire bonus! Pay and Benefits: Bilingual earning potential up to $19.48/hrthrough our ramp season Health and wellness benefit add on = $4.54/hr NEW -$500 New Hire Bonus! Potential bonuses for excellent work and referrals A variety of shifts that meet lifestyle and family goals Supportive work environment Many opportunities for promotion and career advancement into global company No cold calling, sales or collection calls! Responsibilities: Provide responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous phone inquiries. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing. Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Respond to telephone inquiries within staffing and time parameters Working special holidays and/or overtime may be required Regular and predictable attendance is required All personnel will be required by contract to undergo program update training as the program changes Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English and Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Associated topics: answer, call center, call center representative, call center specialist, customer care, customer service, customer service representative, rep, technical support, telephone service representative
Company:
Phoenix Arizona
October 7 on ListedBuy
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Bilingual Customer Service Representative Healthcare is a Customer Service Customer Service Representative Job at Phoenix Arizona located in Phoenix AZ. Find other listings like Bilingual Customer Service Representative Healthcare by searching Oodle for Customer Service Customer Service Representative Jobs.