Assistant Manager Job
The Assistant Property Manager works with the Property Manager in the general administration of the property and performs all related management functions. To be fully cross trained on Managers duties and act in that capacity in the Managers absence. The Assistant Manager is responsible for coordinating the leasing and marketing efforts of the property which may include training the leasing staff. Essential Duties: * Maintains all accounting on the property including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll. * Collects delinquent account balances and serves balance due notices for current and past residents in a timely manner. Sends balances to collection companies, as needed. * Responsible for all Leasing Consultant duties, including but not limited to leasing of apartments and all follow up and applicable paperwork. * Processes evictions including serving notices, attending court hearings and processing all required paperwork. * Prepares correspondence including balance notices, lease violation notices, and other memos or notices. Sends out and follows up on lease renewal letters. * Walks apartments after move outs and assesses fees. Provides back up documentation to include images. Processes move out dispositions (SODAS) fees cleaning, damages or other fees. * Performs pre-close and accounting month end in accordance with accounting calendar. * Processes non-sufficient fund (NSF) check processing. * Assists residents with concerns and requests including any necessary follow-up. * Shops competitive properties. * Performs all necessary audits, including but not limited to audits of new lease agreements as well as ongoing lease file audits. * Ensures compliance with renters' insurance policy and complies with company policies for notices and assessing fees. * Enters all daily activity into Yardi including phone and site traffic rentals, move-in/outs, notices to vacate, cancellations, lease renewals, etc. * Assists property manager in supervising and training leasing consultants in office procedures, leasing techniques and developing marketing skills. * Follows up on unclosed traffic with leasing consultants and prospective residents. * Reviews guest cards and phone logs. * Approves move-in files prepared by leasing consultants. * Completes weekly LRO market survey and monthly Yardi market survey. * Assists with resident retention through renewal program and community events. Participates in resident functions as required by Property Manager. * Maintains courteous communications and follow-up correspondence with residents, candidates, prospects and representatives of other companies. * Performs, develops and supervises marketing efforts including outreach marketing, reviews accuracy of web sites. * Assists property manager in all aspects of employee management and resident relations. Supervises on-site staff in the absence of the Property Manager.
January 7 on The Job Spider