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Assistant Community Manager - Bilingual | Assistant in Clerical Job at Echelon Property Group in D1

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Assistant Community Manager - Bilingual

Denver, CO

Bilingual Assistant Community Manager - Estrella $1000 Sign on Bonus Position Summary: Responsible for ensuring the efficient operation of the property under the direction of the Community Manager. Able to assume responsibility for the community in the Community Manager's absence. General Duties and Responsibilities: Actively participate in leasing and marketing of the community to maximize occupancy. Meet and greet prospective residents and vendors in a professional and enthusiastic manner. Qualify clients by determining his or her needs, eligibility, and desirability; Utilize telephone and leasing techniques designated by the Company, always conforming to Fair Housing regulations; properly record information regarding prospective resident visits on guest cards and follow up on qualified traffic that does not lease. Tour apartment community and vacant apartments with clients and have specific and current knowledge of apartment specifications, vacancies, notices, and rental rates. Responsible for having a thorough understanding of features and benefits provided by the subject community as well as comparable communities in the area and be able to convert this knowledge into a selling benefit for the subject community. Responsible for having a thorough knowledge of the surrounding area, schools, shopping, bus lines, and any other pertinent neighborhood information. Responsible for having a thorough understanding of application criteria, lease paperwork, rent collection, and move-in/move-out procedures and be able to explain these items to existing and prospective residents. Review applications prior to submitting to Property Manager for approval; Type all necessary lease paperwork and inspect apartment prior to move-in; Type and mail denial letters to unapproved applicants; Ensure lease file checklists are completed in full. Collect and store all deposits, fees and rents according to Company policies and procedures. Perform bookkeeping procedures as assigned by the Community Manager such as posting rents, traffic, service requests, move-ins and move-outs in Accounting System, as well as processing invoices for payment. Monitor and pursue delinquent rents, inspect apartments, post payment demands, and process files for eviction. Coordinate, monitor and perform all aspects of the renewal process (e.g., contacting residents, preparing letters and surveys, following up on renewal offers, investigating notices, etc.) Prepare and submit all administrative forms, files and reports in an accurate, organized, and punctual manner. Maintain contact with business and locator services, as well as perform outside marketing visits. Respond to all resident requests and concerns in an efficient and courteous manner. Maintain a positive attitude, professional appearance and courteous disposition at all times. Assist the Community Manager in designing and implementing a resident retention program (i.e., newsletter, resident referral program or social activities). Promptly report any unusual or extraordinary circumstances regarding residents, personnel or the property to the Community Manager. Fully understand of and comply with all Company policies and procedures. Experience and Qualifications: Strongly prefer a candidate that is bilingual (English and Spanish). High School diploma or GED equivalent required. 1-2 years of residential leasing, sales and/or management experience is required. Proficient with MS Office, specifically Excel and Outlook; YARDI experience preferred. Strong math and accounting skills. Understanding of financial statements (budget, financial reports, accounting information, etc.). Strong customer service skills including the ability to manage difficult customers and/or situations. Strong attention to detail, organizational, time-management and problem solving skills. Professional verbal and written communication skills. Ability to manage conflicting priorities and to adjust priorities on a daily basis. Ability to work a flexible schedule to include weekends, evenings and holidays. Must pass a pre-employment background check and drug screen. Schedule: The standard schedule for this position is Tuesday through Saturday; schedule is subject to change depending on business needs. Salary: $20 - $21 an hour; pay depends on experience. Benefits: This position is eligible for benefits including Medical, Dental, Vision, Echelon Apartment Discounts, Sick/Vacation/Holiday time, and 401 K Retirement. To learn more about our awesome benefits package click on the provided link; Echelon Property Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regards to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. #ZR Powered by JazzHR
Echelon Property Group
September 20 on The Resumator
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More About this Listing: Assistant Community Manager - Bilingual
Assistant Community Manager - Bilingual is a Clerical Assistant Job at Echelon Property Group located in Denver CO. Find other listings like Assistant Community Manager - Bilingual by searching Oodle for Clerical Assistant Jobs.