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Application Support Representative
Location:
Irvine, CA
Description:
A company is looking for an Assistant Technical Support Representative to provide application support. Key Responsibilities: Serve as the first point of contact for associates, providing high-level customer service Document and resolve reported issues using a ticketing system and knowledge base tools Maintain relationships within the IT department and escalate unresolved issues as needed Required Qualifications: 0-2 years of relevant experience in a technical call center or comparable education preferred Basic SQL knowledge is required Experience with call/chat interfaces and ticketing systems is ideal Basic understanding of general programming languages is preferred Experience using Oracle Cloud Infrastructure, EDI, and Microsoft Office products is preferred
Company:
Virtualvocations
Posted:
November 17 on TopUSAJobs
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More About this Listing: Application Support Representative
Application Support Representative is a Computer & Software Jobs Application Specialist Job at Virtualvocations located in Irvine CA. Find other listings like Application Support Representative by searching Oodle for Computer & Software Jobs Application Specialist Jobs.
Application Support Representative is a Computer & Software Jobs Application Specialist Job at Virtualvocations located in Irvine CA. Find other listings like Application Support Representative by searching Oodle for Computer & Software Jobs Application Specialist Jobs.