-
Tier 1 Help Desk
Customer Service · Columbia Technology Partners · Annapolis Junction, MDDescription: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. May coach and provide guidance to less-experienced professionals. Applies basic diagnostic techniques to identify problems, inve...1 day ago on The ResumatorTools -
Customer Support Specialist
Customer Service · Columbia Technology Partners · Annapolis Junction, MDDescription: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer...Over 4 weeks ago on The ResumatorTools -
Help Desk Technician
Customer Service · Columbia Technology Partners · Annapolis Junction, MDDescription: The Level 1 System Administrator (SA) shall possess the following capabilities: Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems inclu...Over 4 weeks ago on The ResumatorTools