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Tier II Support Technician
Customer Service · Oneida Innovations Group · Verona, NYOneida Innovations Group companies have a long history of providing IT and cyber services to the U.S. Department of Defense; our agility and focus on business relationship and satisfaction has led to DoD customers approaching us for help with requ...Over 4 weeks ago on ApplicantPoolTools -
IT Helpdesk Associate
Customer Service · Oneida Innovations Group · Verona, NYDuties & Responsibilities : Conducts first line of support for all calls coming into the Call Center. Escalates calls to appropriate support staff in a timely and proficient manner to comply with Service Level Agreements. Effectively communicat...Over 4 weeks ago on ApplicantProTools