Service Representative
Location:
Macon, GA
Description:
If you have the desire to help people and are looking for a rewarding professional career, GEICO's Service department is the place for you! Our service representatives are licensed insurance professionals, trained to delight our customers by providing the kind of personal attention and outstanding customer service they have come to expect. Day or night, when a customer calls or emails us for help with a policy, our associates are there ready to assist them. Through our comprehensive, on-site training we'll teach you about our dynamic industry, and insurance policies and regulations, preparing you to assist our customers with their auto policies. Training is fully paid and in states that require a license we will sponsor you for your Insurance License! As a Service Representative, you will: * Resolve customer inquires, explain insurance coverage and make changes to policies * Receive up to 50-60 inbound telephone calls per day in a call center environment * Work with the customer to ensure they are properly insured * Take calls and handle each request to ensure customers are satisfied on the first call * Sell additional insurance products to fill gaps on our customer's policy * Navigate our internal computer system to look up customer information and update policies * Do whatever it takes to delight our customers Each customer contact offers you a unique opportunity to reach your goals and make an impact on our business. If your career goals are aimed at helping people, then a Service Representative position may be the right choice for you. Candidate Qualifications * High school diploma or equivalent * Prior customer service experience * Demonstrated job stability * Effective verbal and written communication skills * Excellent computer and multi-tasking skills * High level of dependability * Ability to gather information and make decisions * Must be comfortable working in a call center environment Salary Information At GEICO, we offer a comprehensive compensation package that includes a competitive salary with annual merit reviews. Shift Information Because we are here to service our customers 24 hours a day, 7 days a week, 365 days a year, we staff many shifts and ask our associates to be flexible. Benefits We know it's important to take care of our associates. Among GEICO's outstanding benefits are: * Medical, dental and life insurance * 401(k) and Profit-Sharing plan * Paid vacation, holidays and leave programs * Voluntary long-term care * Flexible spending accounts * Tuition reimbursement * On-site fitness facility and cafeteria (most locations) * Associate clubs and sports teams * Volunteer opportunities * GEICO Federal Credit Union * Auto insurance discounts * Business casual dress
Reposted:
December 10 2012 on Facebook
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Madie M. Let me know if you have any questions. – Madie M.
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More About this Listing: Service Representative
Service Representative is a Customer Service Service Coordinator Job located in Macon GA. Find other listings like Service Representative by searching Oodle for Customer Service Service Coordinator Jobs.
Service Representative is a Customer Service Service Coordinator Job located in Macon GA. Find other listings like Service Representative by searching Oodle for Customer Service Service Coordinator Jobs.