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Customer Service Representative | Customer Service Representative in Customer Service Job in Chica1

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Customer Service Representative

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Location:
Chicago, IL
Description:

Handling ProblemsAssisting in SalesClerical Tasks
Reposted:
May 15 on New York Post Classifieds
  1. David P. Let me know if you have any questions. – David P.
  2. Dawn M. Is this position a sales position.

    May 17 at 6:23 pm

  3. David P. Xandaville Computers Inc. Dear Applicant, I am David Preston, Human Resources Manager for Xandaville Computers Inc.
    We are a gr... more     Xandaville Computers Inc. Dear Applicant, I am David Preston, Human Resources Manager for Xandaville Computers Inc.
    We are a group of business oriented people who deal primarily in Computer
    products. We are searching for a financial payment contractor (Accounts
    Receivable) for our company. Unfortunately I am out of the state at the
    moment on a Business trip and I am the Head of the Human Resources
    Department so there won't be any Interview in Person. I just had a chance to review your resume and am going to send your
    application through for hiring. If you are not interested in the job please
    let me know within the next 2 working days so I can look at other
    candidates. The position will start as soon as I have all your necessary
    information on file. Detailed Job Description You will be assisting our clients within North America, the assistance to
    be provided will include: payment collections and customer service via
    email. The company website is undergoing construction. And you would be
    using your own computer as you would not be online for long only to give
    your report and receive instructions. Your duties will include: - Collecting Local Payments When a buyer in the US and Canada decides to purchase an item through an
    online auction from our sellers he has the following payment options: pay
    pal, international wire transfer, international check, local certified
    check or local wire transfer. The quickest option of these is local wire
    transfer. Local wire transfers through prepaid cards (USAA Prepaid Cards, Walmart
    Prepaid Cards or Halogen Prepaid Cards) and certified checks are the
    options that the sales support representative will provide to the clients. All you need to do is to apply for a prepaid card from either www.usaa.comor
    www.halogenprepaid.com or buy them at the store and transfers would be made
    to the prepaid cards and you can go to the nearest atm to withdraw the
    funds. Please let me know which method will be convenient for you. - Managing Data Along with the payments received from buyers you will receive details for
    the sales. The details will include items sold, price, and buyer's
    information. You are to file and maintain these purchasing records and
    transactions. - Forwarding of the Payments Once you receive & process each payment, you earn 10% of the amount
    received and forwarding the rest to the seller or representative, whose
    information will be provided prior each transaction. It is crucial to
    complete forwarding of the payments in a time efficient manner. - Correspondence You will submit a brief reports, weekly reports, and monthly reports. Weekly and monthly reports are to be done in Excel format and are to
    summarize all transactions completed within the week, or month. Here is an example of a brief report: Date: August 2, '09
    Buyer: John R. Smith
    Item: 2 Laptops
    Price: $ 1,921.27
    Commission 10%: $ 192.1
    Fees: $ 129
    Total Forwarded: $1600
    Forwarded to: Jame Newton, Illinois, USA
    Reference Numbers: 23497839 - Fees, and Transferring Procedures All fees are covered by the company. The fees for transferring are simply
    deducted from the payments received. No client will contact you during
    initial stage of the trial period. After three weeks of the trial period
    you will begin to have contact with the buyers via email in regards to
    collection of the payments. For the first three weeks, you will simply
    receive all of the transferring details, and payments, along with step by
    step guidance from your supervisor. You will be forwarding the received
    payments through wire service. -Salary During the trial period, you will be paid $2,800 per month while working on
    average 3hours per day, Monday-Friday, plus 10% commission from every
    payment received and forwarded. After the trial period your base pay salary
    will go up to $3,400 per month, plus 10% commission. -Taxes You will receive a monthly invoice stating your total income. All
    applicable taxes are covered by the company. - To Apply Kindly click the reply button, fill out your information below for
    immediate consideration of this position and have it emailed bac

    May 20 at 5:49 am

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