Claims Representative
Location:
Macon, GA
Description:
Handling claims over the telephone is one of the unique aspects of the GEICO operation. Accidents and natural disasters are traumatic experiences and it takes a special person to empathize and assist our customers during these situations. Our professional Claims Representatives build GEICO's reputation for great service. They help us deliver on our promise to "be there" whenever our policyholders need us and are the first point of contact for customers involved in an accident. Through extensive training we'll teach you the fundamentals of insurance claim handling and how to take initial loss reports. After training, your main responsibility will be to help our customers throughout the claims process and settle undisputed non-injury claims by telephone. This means that you'll help settle claims where there are no injuries and everyone agrees to the details of the accident. You will receive fully paid training and in states that require a license we will sponsor you for your Insurance License! As a Claims Representative, you will: * Empathize and assist customers who have been involved in an accident * Take on average 25 - 50 calls per day in a call center environment * Verify accident facts, determine GEICO's liability and make decisions regarding claim payments * Provide insurance information and initiate auto repair process * Work with policyholders, claimants, and repair shops * Utilize our internal claims system to record, track and monitor insurance claims Candidate Qualifications * High school diploma or equivalent * Prior customer service experience * Demonstrated job stability * Effective verbal and written communication skills * Excellent computer and multi-tasking skills * High level of dependability * Ability to gather information and make decisions * Must be comfortable working in a call center environment Salary Information At GEICO, we offer a comprehensive compensation package that includes a competitive salary with annual merit reviews. Shift Information Because we are here to service our customers 24 hours a day, 7 days a week, 365 days a year, we staff many shifts and ask our associates to be flexible. Benefits We know it's important to take care of our associates. Among GEICO's outstanding benefits are: * Medical, dental and life insurance * 401(k) and Profit-Sharing plan * Paid vacation, holidays and leave programs * Voluntary long-term care * Flexible spending accounts * Tuition reimbursement * On-site fitness facility and cafeteria (most locations) * Associate clubs and sports teams * Volunteer opportunities * GEICO Federal Credit Union * Auto insurance discounts * Business casual dress Apply XXX at XXX to Job ID #1010
Reposted:
December 10 2012 on Facebook
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Madie M. Let me know if you have any questions. – Madie M.
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More About this Listing: Claims Representative
Claims Representative is a Customer Service Claims Handler Job located in Macon GA. Find other listings like Claims Representative by searching Oodle for Customer Service Claims Handler Jobs.
Claims Representative is a Customer Service Claims Handler Job located in Macon GA. Find other listings like Claims Representative by searching Oodle for Customer Service Claims Handler Jobs.