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Customer Service Representatives
Location:
Delta, CO
Description:
Contact No.: 623.258.XXXX UPDATED JOB OPENING! (URGENT)Job Opening: Customer Service RepresentativeJob openings are available at the following Kaizen Collision Center branch locations across various states. California branch location:2111 Morena Blvd. ,San Diego, CA 92110 Colorado branch locations:60 Tuscher St., Delta, CO 814161021 Carbon Ct., Erie, CO 805168478 Raspberry Way, Frederick, CO 80504 Position Title: Customer Service RepresentativeDepartment: OperationsReports to: General Manager Position Summary:The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Kaizen Collision Center throughout the repair process.Responsibilities:Review with customers and walk through the repair process: Greet customers by phone or in person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Service Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.Perform administrative tasks: Administrative tasks include collecting payments, updating the rentals management portal (ARMS), supporting the general manager with expense documentation, and conducting Accounts Receivable follow-up.Additional responsibilities as assigned.Job duties/Job descriptions may be adjusted or added based on the needs of the business or at management's discretion Requirements:Ability to work collaboratively with the team to meet shared objectives.Effective time management.Able to multitask and manage competing prioritiesCommunicate effectively with teammates, customers, and business partners.Proficient with computers.Excellent customer service skills.Valid drivers' license required.Eligible to work in the United States.Willing and able to pass a thorough background check.Preferred Qualifications:Bilingual (Spanish).Knowledge of the Collision Industry. For Quick Applications, apply through any of the following :Kaizen Career Portal: Job Opportunities (paycomonline.net) -recommendedWebsite: /Or Direct Email to: (Director of Talent Acquisitions)contact #623.258.XXXX Or Apply in person @ the Company job site Job Type: Full-time Salary: $20.00 to $24.00 per hour for Frederick, CO. $18.00 to $24.00 per hour for other locations (approximation) Posted salary is an approximation and subject to change depending on experience. Benefits:401(k)401(k) matchingDental InsuranceHealth insurancePaid time offVision insurance Experience level: 1 yearShift: Day shiftWeekly day range: Monday to Friday Work setting: In-person Ability to commute/relocate: : Reliably commute or plan to relocate before starting work (Required) Work Location: In person
Posted:
May 11 on Jobvertise
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More About this Listing: Customer Service Representatives
Customer Service Representatives is a Customer Service Customer Service Representative Job located in Delta CO. Find other listings like Customer Service Representatives by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representatives is a Customer Service Customer Service Representative Job located in Delta CO. Find other listings like Customer Service Representatives by searching Oodle for Customer Service Customer Service Representative Jobs.