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Director, Digital Cloud Solution Architect Manager
Location:
Redmond, WA
Description:
In Small Medium Corporate (SMC) and Digital Sales , we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital technical engagement. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day. Do you love working with customers to achieve their business outcomes? Would you love to build expertise around the leading, next generation cloud services? Do you possess superior leadership, communications, and consultative capabilities? As a Director, Digital Cloud Solution Architect Manager - Americas, you will manage a team of highly talented and skilled Cloud Solution Architects (CSA), driving the day-to-day execution to exceed business performance targets and coaching team members. The Customer Success (CSA) team consists of highly capable salespeople that drive Microsoft wins on the latest cloud and modern development technologies. The team members' primary responsibilities will be to engage with customers as the central point of contact all the way driving additional adoption and consumption of workloads across our latest cloud technologies. This role is flexible in that you can work up to 50% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities Digital Transformation Leader Attract, develop, coach, and evaluate CSAs by setting a clear bar for excellence. Build a high performing team that will be diverse and inclusive, with a typical team size of 10+ employees. Coaches team to plan portfolio growth and utilizes portfolio plans to build industry/team plan, leveraging own expertise and hands-on experiences. Trusted Advisor Acts as a strategic partner to executive-level business and technical decision makers (e.g., C-level, school system leaders) to guide customers in defining and realizing their digital and business transformational targets. Leverages expertise in relationship building and influencing to mentor team in building strategic partnerships. Customer Usage Coach and enable your team to accelerate Azure projects to production, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration. Lead team to meet and exceed monthly, quarterly, and annual team targets. Lead team to actively engage accounts to drive services consumption and up-sell and cross-sell based on strategic plans and needs. Operational Excellence Lead team to meet and exceed monthly, quarterly, and annual team targets. Lead team to actively engage accounts to drive services consumption and up-sell and cross-sell based on strategic plans and needs. Accurately forecast, assess risk, and identify exceptional performance plans in weekly deal and pipeline reviews with management. Coach teams to excel at engagement management and forecasting accuracy to successfully plan and prioritize weekly, monthly, and quarterly engagements, e.g. through joint customer calls. Guides team to follow process, systems, and documentation as expected; ensures teams focus on identifying issues and barriers to efficiency; shares context for importance and business impact of process improvements. Works with team to prioritize recommendations for improvements; articulates broader impact of process gaps and inefficiencies. Ensures accountability for process adherence, influences adoption of recommended improvements and solutions. Change Agents Supports and enables team to drive customer change and optimization of change management by applying deep knowledge of change management principles, creating influence strategies with decision makers to scale change across organizational boundaries, and articulating alignment between customer culture and digital transformation. Drives team readiness to ensure team members are equipped to guide customers in managing change. Other Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture) Qualifications Required/Minimum Qualifications 8+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales OR Relevant certifications from Microsoft or competitive platforms AND 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales OR equivalent experience. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 9+ years technical architect, consulting, design and implementation, and/or sales experience OR equivalent experience. 3+ years people management experience. Experience working with or selling Azure or similar solutions preferred. Results-Oriented: Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and cross business collaboration. Organized: Time management skills and ability to work independently or under supervision with a high level of integrity. General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately. AZ 104 + AZ 303/304 or AZ305 (or equivalent of other platform certs (AWS, GCP) Digital Cloud Solution Architecture M5 - The typical base pay range for this role across the U.S. is USD $129,200 - $248,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $268,900 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until June 11, 2024. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Company:
Microsoft
Posted:
May 9 on TopUSAJobs
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More About this Listing: Director, Digital Cloud Solution Architect Manager
Director, Digital Cloud Solution Architect Manager is a Architecture & Design Architect Job at Microsoft located in Redmond WA. Find other listings like Director, Digital Cloud Solution Architect Manager by searching Oodle for Architecture & Design Architect Jobs.
Director, Digital Cloud Solution Architect Manager is a Architecture & Design Architect Job at Microsoft located in Redmond WA. Find other listings like Director, Digital Cloud Solution Architect Manager by searching Oodle for Architecture & Design Architect Jobs.