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Starting at $17/Hr] Geek Squad Advanced Repair Agent
Location:
Florence, KY
Description:
The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues. At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key Responsibilities Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone. Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded. Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs. Basic Qualifications 6+ months experience diagnosing, troubleshooting, or repairing technology products Experience actively using and learning about consumer electronics Strong ability to prioritize and multi-task in a fast-paced environment Ability to work a flexible schedule inclusive of holidays, nights and weekends PDN-9bffa13c-30c4-485f-bebf-b107be300ed1
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More About this Listing: Starting at $17/Hr] Geek Squad Advanced Repair Agent
Starting at $17/Hr] Geek Squad Advanced Repair Agent is a Other Jobs Starting at Hr Geek Job at Best Buy located in Florence KY. Find other listings like Starting at $17/Hr] Geek Squad Advanced Repair Agent by searching Oodle for Other Jobs Starting at Hr Geek Jobs.
Starting at $17/Hr] Geek Squad Advanced Repair Agent is a Other Jobs Starting at Hr Geek Job at Best Buy located in Florence KY. Find other listings like Starting at $17/Hr] Geek Squad Advanced Repair Agent by searching Oodle for Other Jobs Starting at Hr Geek Jobs.