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Production Support Specialist
Location:
Irving, TX
Description:
Location: Irving, TX Duration: 5 months with possible contract to hire Description: Job Responsibilities: Customer problem resolution via the telephone Word processing, including general correspondence and data entry Interface with customers regarding inquiries and complaints Effectively research internet for documentation to assist with verification requests Responsible for answering routine questions and issues about products and services from internal and external customers Effectively resolves inquiries or escalates concerns in a timely fashion Analyze credit files to determine cause of missing data, changes to credit data Performs a wide range of support functions to assist in departmental processes Follows clearly defined procedures to complete daily tasks and responsibilities Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion Uses basic communication skills to address internal and/or external clients and/or team members Individual contributor working under direct supervision with little autonomy Performs all other duties as assigned by management Education: High school diploma required; Bachelor's preferred Job Experience: 1-2 Years Primary Skills: Primary Skills Year(s) of Experience Customer Service 4 Years Call Center 2 Years Mortgage 2 Years Credit 3 Years Bilingual Spanish - Read & Speak 6 Years As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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More About this Listing: Production Support Specialist
Production Support Specialist is a Other Jobs Support Worker Job at Iconma located in Irving TX. Find other listings like Production Support Specialist by searching Oodle for Other Jobs Support Worker Jobs.
Production Support Specialist is a Other Jobs Support Worker Job at Iconma located in Irving TX. Find other listings like Production Support Specialist by searching Oodle for Other Jobs Support Worker Jobs.