This listing was posted on Tip Top Job.
Customer Service Rep
Location:
Dayton, OH
Description:
Want to get your evenings and weekends back and insteadwork Monday through Friday? Want yourcustomer service backgroundto solve new and exciting challenges? Want to do all of this while getting paid acompetitive base salary PLUS have incentive opportunities? How about all of the above ANDpaid time off,benefitsand eventuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world:class manufacturers, we are an industry:leading value:added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.Don't know anything about industrial distribution? THAT'S OKAY We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions : especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: :Assist customers by phone and in person at our facility:Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts:Process quotes, take orders and provide post:order service:Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction REQUIREMENTS Our Customer Service Representatives are self:motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: :6 months of customer service experience preferred: Desire to increase knowledge in industrial distribution products:Excellent telephone skills:Ability and desire to learn new systems and processes quickly: Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook and Excel) and comfortable with Google search engine:High school diploma or equivalent:Valid drivers license and clean driving record (MVR):SAP / ERP experience, preferred but not required:Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY and BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary range starts at 18:20/hr (+ Incentives) based on your experience and qualifications. Benefits: Here is just some of what we have to offer: :Base salary and bonus opportunities:Paid vacation, sick time, and company holidays:Health, vision, and dental cover
Posted:
May 1 on Tip Top Job
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More About this Listing: Customer Service Rep
Customer Service Rep is a Customer Service Customer Service Representative Job located in Dayton OH. Find other listings like Customer Service Rep by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Rep is a Customer Service Customer Service Representative Job located in Dayton OH. Find other listings like Customer Service Rep by searching Oodle for Customer Service Customer Service Representative Jobs.