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TRAVELING PATIENT EXPERIENCE MANAGER : Can be based anywhere in United States
Location:
Atlanta, GA
Description:
Salary:62,000 : 65,000 / year based on experience Other Forms of Compensation: Pay Grade:12 Morrison Healthcareis a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrisons hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The companys comprehensive Mindful Choices(R) wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrisons alignment with Partnership for a Healthier Americas (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcares Top 100 Best Places to Work in Healthcare for the past five years, and Training Magazines Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Positions at this location require proof of COVID:19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary We are seeking aTraveling Patient Experience Managerto support healthcare accounts throughout the United States. This is an exciting opportunity for an energetic, self:starter professional who is constantly seeking a better way to enhance the patient experience, and is willing to learn the exciting world of healthcare. This position can be located anywhere in the United States as the position requires full travel to support healthcare account openings and refreshes. Key Responsibilities: :Greet patients as admitted and meet during stay. Patient rounding to be completed daily to set service expectations, introduce staff, and address any patient concerns.:Educate patients on services provided by Environmental Services and Food and Nutrition Services, reviews any concerns, needs and impressions of service.:Work collaboratively with housekeepers, patient dining associates, and supervisors to enhance inpatient experience. Resolving patient concerns, addressing special requests, and providing service recoveries.:Plan, design and execute hospitality training programs for staff, working with Directors to implement appropriate trainings.:Analysis data on patient scores from third party vendors to determine priority units, designate appropriate strategies to improve patient satisfaction.:Complete account audits for EVS and FANS to determine baselines and performance stability at the account. Create account plans based on results to meet compliance criteria.:Perform employee shadow reports, and other rounding forms to ensure service standards are being met and to determine where training actions are needed. Qualifications: :4 year degree preferred:Hospitality management or Patient Care experience:Experience with high volume, patient visiting, rounding and surveying.:Must be experienced with computers, including Microsoft Office programs.:Must be able to work a flexible schedule, including working weekends, evenings, and holidays as business permits:Must be able to travel 100 of time and open to relocation in the future.Apply to Morrison Healthcare today Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national o
Posted:
May 1 on Tip Top Job
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More About this Listing: TRAVELING PATIENT EXPERIENCE MANAGER : Can be based anywhere in United States
TRAVELING PATIENT EXPERIENCE MANAGER : Can be based anywhere in United States is a Executive Manager Job located in Atlanta GA. Find other listings like TRAVELING PATIENT EXPERIENCE MANAGER : Can be based anywhere in United States by searching Oodle for Executive Manager Jobs.
TRAVELING PATIENT EXPERIENCE MANAGER : Can be based anywhere in United States is a Executive Manager Job located in Atlanta GA. Find other listings like TRAVELING PATIENT EXPERIENCE MANAGER : Can be based anywhere in United States by searching Oodle for Executive Manager Jobs.