This listing was posted on Professional Diversity Network.
Service Access Team Leader
Location:
Durham, NC
Description:
Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.Learn more about us: https://dhip.dukehealth.org/about-us JOB LOCATION Duke GI Clinic of Durham - 249 N Carolina 54 JOB SUMMARY We are seeking a Service Access Team Leader (SATL) to coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification (demographic and insurance verification), patient check-in and check-out, cash management, and patient appointment scheduling. Position also involves management of clinic work queues, referral management, message distribution, and customer service. Position involves on-site leading and coordinating of front-end personnel. JOB DUTIES AND RESPONSIBILITIES Supervise clerical staff and coordinate resources to ensure clerical processes in place provide effective patient care and efficient service. Plan and schedule work for the clerical staff ensuring proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties. Provide recommendations to the Health Center Administrator on policies and procedures to improve patient care and utilization of clinic resources. Responsible for or provide recommendations on various personnel actions including, but not limited to, hiring, performance appraisals, promotions and vacation schedules. Review patient charges and clinic work queues to ensure accuracy and answer questions concerning billing procedures and charges. Train new clerical personnel. Referral Management and Procedure Pre-Authorizations. Primary cash manager for the clinic. JOB ELIGIBILITY REQUIREMENTS High school diploma required. Four years of experience in a healthcare setting is required. An Associate's degree in healthcare or business may substitute for two years of experience. A Bachelor's degree in business or healthcare may substitute for four years of experience. JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.PDN-9bed7983-6df9-437d-9b61-5aa76586aebf
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More About this Listing: Service Access Team Leader
Service Access Team Leader is a Executive Manager Job at Duke Health located in Durham NC. Find other listings like Service Access Team Leader by searching Oodle for Executive Manager Jobs.
Service Access Team Leader is a Executive Manager Job at Duke Health located in Durham NC. Find other listings like Service Access Team Leader by searching Oodle for Executive Manager Jobs.