Resurgent Capital Services
This listing was posted on Broadbean.
Bilingual Representative II, Inbound Customer Service
Location:
Greenville, SC
Description:
About UsFueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!Notice for California Residents - California Privacy PolicyResurgent Capital Services in Greenville, SC, is looking for Customer Service professionals to join our Inbound Team! We're looking for motivated people who enjoy helping others, are great communicators and active listeners and are interested in growing with our financial services company!This role is 100% in-office at our Greenville, SC office.What we offer: * A competitive wage with excellent monthly bonus opportunities! * *Shift Premium * The ability to promote up to 2 times in your first year AND an end of year merit increase! * 3 weeks of Paid Time Off (for full-time) and 10 paid holidays * A robust benefits program including a free on-site clinic, an on-site free fitness area, infertility and adoption assistance, mental health resources, free downtown parking and more!! * Extensive training and the ability to develop your career with a growing company! * A smart casual dress working environment - you can wear jeans every day! * Opportunities to give back to the community by participating in civic and charity events with co-workersWho you are: * Enthusiastic about helping others and providing customer service to others * Comfortable using a computer and talking on the phone, with the ability to multi-task * Skilled at and interested in collections/payment negotiationsWhat you bring: * Customer service experience * Bilingual (Spanish) is required * Ability to remain calm and objective during potentially emotional customer conversations through effective communication and empathy skills * The ability to learn quickly and effectively utilize and convey a vast amount of knowledge to a diverse account base * Flexibility concerning job functions and scheduling * Ability to maintain confidential information * Excellent comprehension with ability to use cognitive skills in determining appropriate resolutions and effectively communicate same to customers * Strong integrity with excellent work ethic * Detail-oriented, analytical, and extremely organized * Ability to work individually with minimal supervision * Computer proficient with various MS Office applications and efficient typing skills * Willing and able to become Company certified in compliance with the FDCPASchedule: * Monday-Thursday (off Friday and weekends): 10:00am-9pm *This class will start on Tuesday, May 28th, 2024Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Company:
Resurgent Capital Services
Posted:
April 22 on Broadbean
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More About this Listing: Bilingual Representative II, Inbound Customer Service
Bilingual Representative II, Inbound Customer Service is a Customer Service Customer Service Representative Job at Resurgent Capital Services located in Greenville SC. Find other listings like Bilingual Representative II, Inbound Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.
Bilingual Representative II, Inbound Customer Service is a Customer Service Customer Service Representative Job at Resurgent Capital Services located in Greenville SC. Find other listings like Bilingual Representative II, Inbound Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.