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Deputy Chief of Structures
Location:
Charlestown, MA
Description:
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary Purpose and Scope Reporting to the Chief of Stations, the Deputy Chief of Structures is responsible for ensuring structures, buildings and bridges afford riders the best user experience, and employees with the best work experience possible. This includes implementing strategies to ensure the safety, security and cleanliness of the structures, buildings, and bridges; to ensure communications to customers are clear, timely and informative; and to address concerns raised by riders and employees in a timely fashion. In addition, this role will have heavy collaboration with internal departments, regulating agencies, community groups and the public to develop new services, maintain a positive corporate image, improve/maintain asset and transit infrastructure, and increase revenue. Duties & Responsibilities Principal Duties and Responsibilities Establishes the overall goals, priorities, and strategic initiatives for all structures, buildings and bridges relating to safety, accessibility, service delivery, maintenance, and budgeting. Develops and implements strategies to ensure all critical and non-critical aspects of structures, buildings and bridges are inspected and maintained to ensure the safety, security, accessibility, comfort and reliability of the stations. Develops and implements a process to document all inspections and a process to report all defects or findings to the appropriate departments for mitigation. Develops and implements a follow-up inspection process to ensure that all mitigation efforts address the concerns raised about structures, buildings and bridges and escalates unaddressed issues. Manage a staff of employees responsible for the inspection of structures, buildings and bridges and monitoring of contract related to structures, buildings and bridges maintenance. Works closely with all Operating Departments to address concerns raised about structures, buildings and bridges identified through inspections, through customer communications, and through employee communications. Works closely with all Operating Departments to ensure the readiness and accessibility of structures, buildings and bridges for special events, weather emergencies and all other out-of-the-ordinary events that impact the customers' use of stations. Develops a strategy to ensure all communications and notices about structures, buildings and bridges for impacts such as, special events, closures, elevator and escalator outages, service delays, maintenance, etc, are posted clearly and in advance, when possible, of the impact. Develops a strategy to ensure safety and maintenance aspects of structures, buildings and bridges, such as lighting conditions, conditions of stairs, cleanliness of floors and wall, stability of ceilings, loose debris or along the right of way, etc, are inspected regularly and reported as needed. Works with the MBTA Security Department and Engineering & Maintenance to ensure all security systems, such as fire alarms, sprinkler systems, camera, etc., are operational Work with Customer Experience to develop a strategy to inform the public of all structure, building and bridge enhancements and to ensure public information boards are working. Prepare reports for senior leadership on the current state of structures, buildings and bridges and on the progress of structures, buildings and bridges maintenance and upgrade projects. Develop Requests for Proposals for contractor services, including development of contract scope and specifications and will participate in the selection of vendors and contractors. Manage contractors to ensure compliance with established service contracts. Will participate in public hearings when the condition of structures, buildings and bridges may be addressed. Provides general oversight and approval to overall operating budget including recommending changes to budget to accommodate critical hires and retention actions and participates in Capital Investment Plans (CIP) Assists in the Authority's response to extraordinary situations including emergencies, derailments, accidents, serious service delays, severe weather in order ensure safety and securement of riders, employees, and MBTA assets. Provides direction and approvals (when necessary) for all maintenance costs and budgets Communicate effectively with customers, vendors, and employee Available to work all shifts and locations as assigned or directed. Will drive a company or personal vehicle to visit work sits and assist at events and emergencies as needed. Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory personnel for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service. Minimum Requirements & Qualifications Supervision Employees responsible for the inspection of structures, buildings and bridges and monitoring of contract related to structures, buildings, and bridges maintenance Minimum Education A bachelor's degree from an accredited institution in Business Administration, Engineering, or other transit related field. Minimum Experience and Required Skills A minimum of twelve (12) years of experience in facility inspection, auditing and maintenance A minimum of seven (7) year of supervisory/manager/leadership experience Demonstrated ability to communicate and present effectively to a diverse group of stakeholders and customers. Proficiency in Microsoft Office products Possession of a valid driver's license without infractions in accordance with MBTA policy. Have the ability to work any and all shifts and/or locations assigned or directed. Be available to work twenty-four (24) hours per day, seven (7) days per week, 365 days per year. Have the ability to supervise and work effectively with a diverse workforce Substitutions Include Preferred Experience and Skills Experience in the transit industry. Substitutions A high school diploma and an additional seven (7) years of facility inspection, auditing and maintenance experience may be substituted for the degree requirement. A master's degree may substitute for a portion of the experience. A PE certificate of completion may substitute for a portion of the experience. An Associate's degree from an accredited institution an additional three (3) years of facility inspection, auditing and maintenance experience substitutes for the Bachelor's degree requirement Job Conditions: Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English Ability to provide internal and external customers with courteous and professional experiences Ability to work effectively independently and as part of a team (or supervise, if required) Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection) Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service Disclaimers and Definitions: General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-XXXX or XXXX@mbta.com . Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer . For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions . PDN-9b58c776-5f81-4e0a-9332-5a094c2fe1aa
Company:
Massachusetts Bay Transportation Authority
Industry:
Other
Posted:
April 21 on Professional Diversity Network
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More About this Listing: Deputy Chief of Structures
Deputy Chief of Structures is a Other Jobs Deputy Chief of Structures Job at Massachusetts Bay Transportation Authority located in Charlestown MA. Find other listings like Deputy Chief of Structures by searching Oodle for Other Jobs Deputy Chief of Structures Jobs.
Deputy Chief of Structures is a Other Jobs Deputy Chief of Structures Job at Massachusetts Bay Transportation Authority located in Charlestown MA. Find other listings like Deputy Chief of Structures by searching Oodle for Other Jobs Deputy Chief of Structures Jobs.