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Business Execution Admin / Customer Service / Case Management | Customer Service Representative in1

maaz saifuddin

This listing was posted on Broadbean.

Business Execution Admin / Customer Service / Case Management

Location:
Charlotte, NC
Description:

Business Execution Admin / Customer Service / Case ManagementCharlotte, NC: Locals Only!4 + Months$25 - $26/HR100% Onsite!The team ideally wants someone with unclaimed property customer resolution experienceThe top three qualities we are looking for are:1. Reading comprehension2. Research driven (but also efficient with conducting research)3. Case Management experienceDesired Qualifications:Experience resolving and working through basic to moderate internal or external inquiries using independent critical thinkingStrong customer service experience with written communicationsPrior experience in case load managementExcellent verbal, written, and interpersonal communication skillsProcessing and performing thorough research to resolve internal or external inquiriesAbility to take on a high level of responsibility, initiative, and accountabilityExperience working in an email production support environmentIntermediate MS Office (Outlook, Excel, Word, PowerPoint, MS Teams, OneNote) skillsAbility to navigate multiple applications, systems, and document typesPrevious experience with HOGAN, PEGA, and OIB is a plusOther Desired Qualifications:Ability to grasp business issues quickly, recommend solutions, and drive for resolutionsPrior experience with Unclaimed PropertyDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Company:
Signature Consultants
Posted:
April 16 on Broadbean
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Business Execution Admin / Customer Service / Case Management is a Customer Service Customer Service Representative Job at Signature Consultants located in Charlotte NC. Find other listings like Business Execution Admin / Customer Service / Case Management by searching Oodle for Customer Service Customer Service Representative Jobs.