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Service & Operations Professional 90115
Location:
Wayne, PA
Description:
Location Designation: Hybrid - 4 days per week When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture. Service & Operations Professional 90115 - Constitution GO ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Primary Responsibilities Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process Answering incoming calls, greeting customers and potential agent candidates may be required Qualifications Associates, or Bachelor's degree preferred, or equivalent years of related experience The ideal candidate should have 2 or more years of customer service and administrative experience Strong computer skills with proficiency in the Microsoft Office Suite Demonstrated ability to multitask effectively Strong written and verbal communication skills required Training & Development Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. Shift Information This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM - 5:00 PM during the work week. Salary Competitive full-time base salary, overtime eligibility plus target bonus Benefits Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program Career Opportunities New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims. #LI-JR1 #LI-HYBRID Salary range: $40,000-$50,000 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Click here to learn more about our benefits . Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required. Please note : This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses "Be Good At Life." To learn more, please visit LinkedIn , our Newsroom and the Careers page of www.NewYorkLife.com . Job Requisition ID: 90115 Job Segment: Social Media, Operations Manager, Outside Sales, QC, Claims, Marketing, Operations, Sales, Quality, Insurance Requisition #: 115159XXXX6ahf9io63
Company:
New York Life
Posted:
April 7 on InsuranceJobs
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More About this Listing: Service & Operations Professional 90115
Service & Operations Professional 90115 is a Jobs Service Operations Profes Job at New York Life located in Wayne PA. Find other listings like Service & Operations Professional 90115 by searching Oodle for Jobs Service Operations Profes Jobs.
Service & Operations Professional 90115 is a Jobs Service Operations Profes Job at New York Life located in Wayne PA. Find other listings like Service & Operations Professional 90115 by searching Oodle for Jobs Service Operations Profes Jobs.