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BMV Customer Service Representative 2
Location:
Anderson, IN
Description:
Work for Indiana Grow your career with the State of Indiana With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well:being of Indiana's communities every day. At the State of Indiana, we don't just talk about diversity and inclusion : Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role. Next Level benefits at the State of Indiana are here Be sure to review our expanded benefit package offerings below. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. The BMV's mission is to serve all Hoosiers by providing best:in:class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: : Invest in our employees : Engage our customers : Provide sustainable systems : Embrace product innovation Salary Statement: The salary for this position traditionally starts at31,668.00but may be commensurate with education or work experience. Role Overview: Customer Service Representative 2s are charged with administering and evaluating driving exams as well as assisting customers with titles and registrations. In this role, you will evaluate the customer's knowledge and ability to adhere to traffic laws calmly and patiently manner. When you are not facilitating these exams, you will be at the frontline, processing transactions for customers in a fast:paced and highly stimulated environment. A Day in the Life: The essential functions of this role are as follows: :Administer skillstests and evaluate driving skills:Assistcustomerswith vehicle/watercraft titles and registration needs:Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles:Attend training classes and/or take certification tests as required:Maintain privacy of customer and all related records:Substitute for Customer Service Representatives as neededThe job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. What Youll Need for Success: You must meet the following requirement to be considered for employment: :High school diploma or equivalent:Must be 21 years of age or older:Must possess a valid driver's license for at least the preceding 12 month period:Free from at:fault motor vehicle accidents that have resulted in death or serious bodily injury.:Ability to travel up to 20 percent of the time to branch locations, training, or branch:related community activities.:Customer service experience:Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience.:Must be familiar with the operations of all types of motor vehicles:Working knowledge of Indiana driving laws:Top:notch communication skills:A high level of critical thinking and the ability to troubleshoot:Ability to process cash and card transactions Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Emp
Posted:
April 5 on Tip Top Job
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More About this Listing: BMV Customer Service Representative 2
BMV Customer Service Representative 2 is a Customer Service Customer Service Representative Job located in Anderson IN. Find other listings like BMV Customer Service Representative 2 by searching Oodle for Customer Service Customer Service Representative Jobs.
BMV Customer Service Representative 2 is a Customer Service Customer Service Representative Job located in Anderson IN. Find other listings like BMV Customer Service Representative 2 by searching Oodle for Customer Service Customer Service Representative Jobs.