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Remote Customer Service Advisor
Location:
Philadelphia, PA
Description:
We are currently seeking an Customer Service Advisor to join our team. As a family owned agency, we take pride in providing the most customized and personalized services for all types of vacations.As an agent with us, you will work with a variety of vendors to plan vacations ranging from theme park vacations, honeymoon getaways, destination weddings, bachelorette parties, cruises, all-inclusive resorts and much more. Your main goal is to make every vacation stress free and enjoyable for our clients.We are looking for someone who is dedicated to providing top notch customer service, has excelled communication and organizational skills, and is comfortable working in a fast paced environment.Responsibilities: Research various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc. Diagnose the clients specifications and suggest suitable travel packages and/or services Organize travel from beginning to end Supply travelers with pertinent information and useful travel material Collect deposits and manage client payments Use promotional techniques and prepare promotional material to sell itinerary and tour packages Handle unforeseen issues and determine eligibility for credits/refunds Maintain relationships with key persons Keep financial statements and documents Ask for help and guidance when needed Proficiency in English; multilingualism is a plus Exemplary sales skills and customer oriented approach Well versed in various areas of travel (Domestic, international, business, holidays, groups, individual, etc) Ability to present, persuade and communicate effectively Demonstrate ability to handle crises Benefits Travel perks Opportunity to work with the best vendors Flexible Schedule Full training provided so no experience is necessary Requirements: Must be legally authorized to work in the United States Must have a reliable internet connection computer or smartphone Must be available to attend live and recorded trainings and meetings Must be self-motivated, have a positive attitude, and will be willing to learn and adapt Must be able to work independently, but are you passionate about travel and love helping others create unforgettable experiences
Company:
Magical Destinations Travel
Posted:
March 25 on Manatal ATS
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More About this Listing: Remote Customer Service Advisor
Remote Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Magical Destinations Travel located in Philadelphia PA. Find other listings like Remote Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Remote Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Magical Destinations Travel located in Philadelphia PA. Find other listings like Remote Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.