This listing was posted on Professional Diversity Network.
Senior Technology Manager, Retail Services and Sales & Customer Support
Location:
Seattle, WA
Description:
Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. What's cool about this job We are looking for a Senior Engineering Manager in our Enterprise Systems area to lead a team of engineers in the design, development, and delivery of high-quality software solutions for REI's Retail Stores and Contact Center. The ideal candidate will have a strong technical background, experience in leading and managing teams, and a passion for delivering innovative solutions. Lead a team of software engineers in the design, development, and delivery of high-quality software solutions Set technical direction and goals for the team Collaborate with architecture, business, infrastructure & operations teams to contribute the POS, Contact Center & other Retail Tool's eco-system roadmap Work with business stakeholders and translate them into technical specifications Ensure that software meets quality standards and deadlines Coach and mentor engineers to help them develop their skills Manage the team's budget and resources Work with other departments to ensure that software is integrated with other systems Stay up-to-date on the latest technologies and trends Responsibilities and Qualifications Required Qualifications: Bachelor's degree in Computer Science or equivalent work experience in a technology related discipline. 8+ years' experience in software development. Demonstrate experience in challenging and inspiring others to provide customer centric solutions. Demonstrate ability in translating technical discussions for non-technical partners. Demonstrate ability in translating non-technical requirements in to technical speak for engineers. Experience in managing to a budget. Demonstrate ability to collaborate with business partners. Ability to effectively manage multiple tasks, set priorities and manage to critical deadlines. Ability to present information effectively to all levels of staff and leadership. Builds strong vendor relationships to influence product roadmaps while managing contractual arrangements and service-level agreement compliance. Demonstrate curiosity in the latest innovations in retailers and their omni-channel capabilities. Preferred Qualifications: Experience in managing of Point of Sales (POS) solutions and other Retail Technologies including integrations with other enterprise systems. Experience in managing or understanding Contact Center platforms and technologies. Experience leading software development teams in web technologies. Cloud Experience (AWS). Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay TransparencyWe are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $141,200.00 - $240,000.00 per yearPDN-9b9d239d-c4b2-4e97-890f-9d6ec92e5863
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Professional Diversity Network
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Senior Technology Manager, Retail Services and Sales & Customer Support
Senior Technology Manager, Retail Services and Sales & Customer Support is a Customer Service Customer Support Specialist Job at Recreational Equipment located in Seattle WA. Find other listings like Senior Technology Manager, Retail Services and Sales & Customer Support by searching Oodle for Customer Service Customer Support Specialist Jobs.
Senior Technology Manager, Retail Services and Sales & Customer Support is a Customer Service Customer Support Specialist Job at Recreational Equipment located in Seattle WA. Find other listings like Senior Technology Manager, Retail Services and Sales & Customer Support by searching Oodle for Customer Service Customer Support Specialist Jobs.