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Service Manager
Location:
Des Moines, IA
Description:
Responsibilities: Customer Service Revenue Attainment Cost Control Technician Productivity Quality Assurance Cycle Time Ensure Service Advisors are keeping customers informed and are optimizing throughout Manage shop workload, schedule appointments, and maintain an organized schedule with all Service Technicians Hire, train, motivate, develop, counsel, and monitor the performance all Service department staff Process work orders from start to finish, in line with Company policies and procedures Assist in preparing an annual operating budget for the Service department Process warranty repairs Prepare and finalize invoice transactions with customers, including receiving payment Continually seek technical and product knowledge by completing on-line and hands on training Knowledge, Education and/or Experience: Requires a high school diploma or general education diploma (GED) 5 + years of practical service management experience 5 + years of supervisory experience Skills: Written and verbal communication skills Microsoft Office skills Exceptional customer service skills Abilities: Apply good judgment in recognizing scope of authority Must be able to multi-task Ability to maintain an orderly and clean shop Must be able to build a team and promote a teamwork environment Benefits: Competitive compensation Health, dental, and vision Insurance HSA with company matching 401(k) with company contribution Company-paid life and short-term disability insurance Long-term disability insurance Holiday pay and PTO Powered by JazzHR
Company:
Sanco Thermo King
Posted:
March 21 on The Resumator
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More About this Listing: Service Manager
Service Manager is a Jobs Service Manager Job at Sanco Thermo King located in Des Moines IA. Find other listings like Service Manager by searching Oodle for Jobs Service Manager Jobs.
Service Manager is a Jobs Service Manager Job at Sanco Thermo King located in Des Moines IA. Find other listings like Service Manager by searching Oodle for Jobs Service Manager Jobs.