This listing was posted on WizeHire.
Customer Service Specialist
Location:
Manhattan, NY
Description:
Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today! Responsibilities: • Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved• Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available• Manage inbound calls related to insurance policy concerns, customer complaints, and general queries• Maintain a record of customer interactions and follow up on their experience with our organization• Demonstrate accuracy in processing client policy modifications based on the data given Qualifications: • Must have high school diploma or GED equivalent• Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems• A general understanding of insurance policies and schedules is preferred• Display strong communication skills, active listening skills, and personal skills• Previous customer service experience required for this position Compensation: $16 - $18 hourly About Company: Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors. With music playing in the background and a surrounding atmosphere with the latest technology, Soul Dental is truly a wonderful team environment where everyone can learn and grow.
Company:
Soul Dental
Posted:
March 12 on WizeHire
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More About this Listing: Customer Service Specialist
Customer Service Specialist is a Customer Service Customer Service Representative Job at Soul Dental located in Manhattan NY. Find other listings like Customer Service Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Specialist is a Customer Service Customer Service Representative Job at Soul Dental located in Manhattan NY. Find other listings like Customer Service Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.