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Real Estate Client Care Professional
Location:
Chattanooga, TN
Description:
We’re looking for an enthusiastic, highly-motivated Client Care Professional to provide an excellent experience to our clients. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! This is an opportunity to join established Top 1% Chattanooga-based real estate team, serving TN, GA, and AL for 3 decades. Client Care Professional collaborates with Team to serve Clients at the highest and most effective level. Full-time position; company may consider part-time or contract role. BENEFITS/SCHEDULE • Full-time, in-office position. 8:30 am – 5:30 pm Monday – Friday• Base salary with bonus program for top performers. Consideration after 6 months of successful employment.• Real estate license required after 6 months of successful service; tuition covered by Todd Henon Properties ($3,000± value) • Health Insurance with a portion covered by Todd Henon Properties • Retirement Plan with company contribution after twelve months of successful employment• Includes weekend and weeknight phone and email monitoring on a rotating basis.• Generous Paid Time Off (PTO) Policy• Weekly mentoring, training, and education resources• Reports to Vice President Responsibilities:• Serve as point of contact for current and future Clients, interfacing with and building relationships by phone, in writing, and in person.• Creatively, effectively, and efficiently solve complex problems for Client benefit in varying scenarios.• Field inquiries and leads by utilizing Customer Relationship Management tool and ensuring task completion and follow-up.• Work alongside Sales, Contracts, and Marketing Teams for seamless Client experience.• Liaise daily with Realtors, vendors, and industry professionals.• Develop expert knowledge regarding local market conditions and trends.• Coordinate appointments and property visits on behalf of Team members.• Represent company on and off-site.• Assist with Client Care campaigns and events as needed.• Assist President and Team members with select assignments.• Assist Sales Team with Client showings, inquiries, offers, and documentation, as needed and only if licensed. • Assist in building high-quality, innovative property listings including thoughtful and complete remarks, contextual maps, photography, videography, documentation, etc.• Embody THP Mission and Core Values, representing company on and off-site. Qualifications:• Operational or Administrative experience in a demanding and challenging environment, with a focus on Client service.• Real Estate experience a plus.• Real estate license or commitment to obtain after 6 months of successful service. Tuition covered by Todd Henon Properties ($3,000± value).• Bachelor’s degree or higher preferred.• Creates and upholds a positive and consistent, gold-standard Client experience.• Natural innovator, self-starter, problem solver, people lover, and team contributor in a highly dynamic work environment.• Leads by example in integrity, strategic thinking, passion for excellence, and work ethic.• Thrives in a fast-paced, deadline and detail-oriented team environment in an industry that requires immediacy and accessibility.• Excellent organizational and prioritization skills, with absolute confidentiality with all Client and company information.• Has remarkable communication skills, both verbal and written, that demonstrate the highest level of professionalism and care even in complex scenarios• Advanced abilities in Mac operating systems, Microsoft Office, Google Applications, CRMs Compensation: $45,000 - $55,000 yearly About Company: The Mission of Todd Henon Properties is to Elevate Futures of our Clients and Team through an extraordinary real estate experience.Respected Industry Leaders in Homes, Estates, Land, Farms, CommercialTop 1% in Greater Chattanooga Real Estate Sales Volume3 Decades in Chattanooga Real Estate IndustryChattanooga’s First Accredited Land ConsultantMission-Driven Full-Service Team of Professionals
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More About this Listing: Real Estate Client Care Professional
Real Estate Client Care Professional is a Real estate Real Estate Client Care Job at Todd Henon Properties located in Chattanooga TN. Find other listings like Real Estate Client Care Professional by searching Oodle for Real estate Real Estate Client Care Jobs.
Real Estate Client Care Professional is a Real estate Real Estate Client Care Job at Todd Henon Properties located in Chattanooga TN. Find other listings like Real Estate Client Care Professional by searching Oodle for Real estate Real Estate Client Care Jobs.