TopUSAJobs.com
This listing was posted on TopUSAJobs.
AISR Operations Technician with Security Clearance
Location:
Tampa, FL
Description:
The AISR Operations Center Technician will provide tier 1 or 2 satellite and network operations supportThe Technician is part of a team that ensures the effective monitoring, control, and configuration of a global satellite communications network including forward deployed satellite earth terminals and embedded network communications equipmentThese sites provide government users with transport of full motion video to remote sitesThe Technician will provide daily operational support for hub and remote systems supporting global satellite networksAs an integral part of the team, the Technician's tasking will include shift work including some weekends and holidaysEnsure the stable operation of the in-house computer networkThis includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication linksAnalyze and resolve end user hardware and software computer problems in a timely and accurate manner and provide end user training where requiredPrimary & Essential Accountabilities Continuously monitor network and space segment performance to provide customer support as required. Monitor and report on the quality of user Full Motion Video (FMV) Support and escalate user network issues to appropriate offices Track and manage automated service interruptions for the network users awareness Resolve customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites Monitor ViaSat equipment configurations and network performance, in real time, and report conditions and anomalies to the designated team lead Monitor FMV downlink equipment for nominal operations and report any anomalies to designated team lead Support user access and troubleshoot ViaSat KuSS and KaSS remotes Prepare reports on network utilization, performance and activity as required Open and track trouble tickets as required to resolve network or terminal issues Isolate and correct network faults using network management tools (ViaSat SAM/NMS) Conducting SATCOM operations and sustaining the operability of communications Manage service restoration activities and track/update trouble ticketing system (Remedy) Provide status reports to customers and management personnel Perform work center operations, maintenance documentation, and supply/logistics activities as required Provide testing and implementation support of new software releases for deployed network equipment Analyze, troubleshoot and resolve product related issues resulting from installation, software and hardware upgrades, configuration changes, equipment integration or testingMaintain timely and accurate helpdesk records using the ticket management system Required Qualifications High School Diploma or GED, Associates or higher preferred At least 5 of years of applicable experience, in satellite communications Experience managing TCP/IP and general networking concepts and SATCOM/RF concepts Knowledge of the principles, methods, and techniques used in network troubleshooting and support Knowledge of computer network facilities, current computer platforms, operating systems, applications, security methods and network management tools Understanding of current principles, practices, technologies and products for network design, installation, management and support Strong verbal, written and interpersonal communication skills Ability to work independently as well as cooperatively in a team-oriented environment Ability to successfully interact with all levels of management, other IT professionals and end users Strong analytic and problem-solving skills Is open and responsive to change and demonstrates a commitment to the process of continuous improvement by identifying and responding actively and with sensitivity to the needs of all customers Active U.SGovernment Department of Defense (DoD) Top Secret level security clearance with SCI eligibility determinationDesired Qualifications IP Routing Linux/Unix Microsoft Office suite Trouble ticket tracking ViaSat Arclight 2 KuSS/KaSS operations Technical certification (CCNA, CCDA, CCNP or CCDP) Security+ certification SES Space & Defense is an Equal Opportunity and Affirmative Action EmployerSES Space & Defense is committed to workplace diversity, equity & inclusionWe do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by local, state, or federal law.
Company:
Ses Space & Defense
Posted:
February 29 on TopUSAJobs
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to TopUSAJobs
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: AISR Operations Technician with Security Clearance
AISR Operations Technician with Security Clearance is a Technology Technician Job at Ses Space & Defense located in Tampa FL. Find other listings like AISR Operations Technician with Security Clearance by searching Oodle for Technology Technician Jobs.
AISR Operations Technician with Security Clearance is a Technology Technician Job at Ses Space & Defense located in Tampa FL. Find other listings like AISR Operations Technician with Security Clearance by searching Oodle for Technology Technician Jobs.