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Customer Service / Inside Sales
Location:
Derry, NH
Description:
Customer Service / Inside SalesJob Description:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service / Inside Sales Representative. In this role, you will be responsible for providing excellent customer service and support to customers, as well as in charge of placing orders to generate sales. You will communicate with customers via phone and email, assisting them with their inquiries, orders, and product information. The ideal candidate should have a strong passion for customer satisfaction and sales, possess excellent communication skills, and be able to work in a fast-paced environment.Primary responsibilities:- Expand and retain current customer base- Build strong relationships with customers by understanding their business needs- Provide sales support to existing accounts and obtain new orders- Provide technical help to external customers and internal teams in product deployment or troubleshooting- Assist in customer support; managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date- Conduct proactive outgoing sales calls- Utilize CRM and ERP systems to track and maintain new business opportunities, input orders, and handle inbound and outbound sale communications.- Follow established sales processesQualifications:- 2-3 years of experience in a similar role- Strong interpersonal, written, and verbal communication skills with the ability to work closely with all members of the organization- Ability to adapt to changes in the work environment- Multi-tasking capabilities- Able to work both independently and as a team- Proficient with Microsoft Office 365- Positive attitude and strong work ethicPreferred:- Proficient with ERP Systems *Knowledge of Sage preferred- Proficient with CRM Systems *Salesforce and/or HubSpot preferredPowered by JazzHR
Company:
Pica Manufacturing Solutions
Posted:
February 15 on The Resumator
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More About this Listing: Customer Service / Inside Sales
Customer Service / Inside Sales is a Customer Service Customer Service Representative Job at Pica Manufacturing Solutions located in Derry NH. Find other listings like Customer Service / Inside Sales by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service / Inside Sales is a Customer Service Customer Service Representative Job at Pica Manufacturing Solutions located in Derry NH. Find other listings like Customer Service / Inside Sales by searching Oodle for Customer Service Customer Service Representative Jobs.