This listing was posted on Oasis Applicant Tracking.
Customer Service Specialist (Seasonal)
Location:
Tampa, FL
Description:
MetroLagoons is growing fast, and we are looking for motivated individuals to grow with us! If you are an energetic and enthusiastic professional. Come join the team at the best lagoons in the United States! JOB SUMMARY – Guest Services Specialist: The Guest Service Specialist will be responsible for receiving inbound calls, occasionally facilitating outbound calls as a part of the Lagoons Concierge Center. You will assist with guest reservations, provide general information, facilitate tickets, rental, and activities sales while exhibiting exceptional customer service skills and promote a positive attitude. RESPONSIBILITIES INCLUDE: Provide excellent customer service. Sell lagoon tickets, rental products, umbrella services and activities over the phone. Assist with guest reservations Ensure guests are fully informed with clear and accurate information Maintain a thorough understanding of the company's products or services Document customer interactions, transactions, comments, and complaints. Assist guests with any questions or concerns, ensuring all guest questions and concerns are addressed within a timely manner Other duties as assigned, including assisting in other departments. Adhere to company policies, procedures, and ethical standards.. Demonstrate the utmost integrity in all professional and personal matters. QUALIFICATIONS: HS diploma or Equivalent required. 1 year of call center experience preferred. Bilingual is a plus Basic to intermediate computer skills, Excellent communication skills, written and verbal The ability to analyze situations, identify problems, and propose solutions. Effective time management skills to handle a high volume of inquiries and prioritize tasks. Strong attention to detail to ensure accurate documentation and information processing Professional manner, discretion, and appearance. Must be available to work mornings, evenings, holidays, and weekends. Must be able to commute to corporate office in Tampa, FL 33602 BENEFITS: Employee Discounts, Employee Assistance Program, Flexible Schedules, *A weekend premium of $1 per hour applied for working weekends.*
Company:
Metrolagoons
Posted:
February 14 on Oasis Applicant Tracking
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More About this Listing: Customer Service Specialist (Seasonal)
Customer Service Specialist (Seasonal) is a Customer Service Customer Service Representative Job at Metrolagoons located in Tampa FL. Find other listings like Customer Service Specialist (Seasonal) by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Specialist (Seasonal) is a Customer Service Customer Service Representative Job at Metrolagoons located in Tampa FL. Find other listings like Customer Service Specialist (Seasonal) by searching Oodle for Customer Service Customer Service Representative Jobs.