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Advancement Services Coordinator | Advancement Services Coordi in Job Job at Trocaire College in B1

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Advancement Services Coordinator

Location:
Buffalo, NY
Description:

Primary Functions: The Advancement Services Coordinator (ASC) is responsible for support related to all aspects of the Office of Institutional Advancement (IA). Responsibilities include support in preparing alumni & donor reports, systems documentation, records maintenance, utilization of Donor Perfect software, ensuring the data integrity of the processing of all donations, pledges & acknowledgments through the database, reconciliation, and transfer of funds to appropriate accounts and the prospect management system. As a database support administrator, data governance is a key priority to this position. Additionally, this position manages the front line reception and is often the first point of communication with the college's key stakeholders. As an essential and integral member of the IA team, the ASC will strive to maintain and ensure a donor-centered experience within a fast-paced, diversely tasked working environment. Major responsibilities include: Proactively manage, plan and implement tasks associated with strategic priorities & activities, including the college's Annual Fund, signature fundraising event, and other IA initiatives. Database support for the alumni and donor database using Donor Perfect. Working closely with the IA staff and office of the President to support the processing of all donations, pledges, acknowledgments and necessary reports as requested. Support prospect research for new and existing prospects through utilization of resources internal and external. Liaison with Donor Perfect support staff and other resources to build expertise using Donor Perfect. Provide training to the department and other staff as directed. Maintain budget spreadsheets. Provide daily and periodic IA accounting. Generate address lists and other information accessible from the database for academic departments, committees and division staff. Coordinate communications, meetings and events for key volunteers, donors, prospects and alumni. Provide prospect research and tracking support as needed. Participate in donor funded scholarship awards coordination and stewardship process. Make recommendations, when appropriate and assume other office-wide duties at the request of the VP for Innovation and Advancement. Database Management Provide support for the CRM database, maintaining integrity of over 15,000 constituent records; generate queries, mail merges, reports and contact information. Gift Processing & Acknowledgement Serve as first point of contact to process all gifts and coordinate donor acknowledgment in a timely manner, ensuring proper recognition to all entities. Maintain donor and gift records by accurately coding in CRM system and preparing gift deposits; investigate and fix system discrepancies. Prepare monthly and FYE gift reconciliation reports for the Finance Department and auditors. Research and write special acknowledgement and stewardship letters as needed. Generate lists and reports related to prospect lists, pledges, receipts and donor agreements. Perform other job duties as assigned. Minimum Qualifications: 3-5 years of experience with a Bachelor's Degree preferred OR a minimum of 5 years office management or related experience in higher ed or non-profit advancement office or similar professional environment. Advanced computer skills, including search engines, CRM, Microsoft Office & Teams applications, with the ability to train others in system usage. Solutions-oriented team player with exceptional communication and interpersonal skills. Highly motivated, demonstrated self-starter with ability to manage multiple, complex tasks, and adapt to changing needs and shifting priorities. Strong organizational skills and extremely high attention to detail. Ability to think critically; eagerness to learn and make a difference. Excellent customer service and hospitality skills. Ability to maintain strict confidentiality and take direction. Perform other job duties as assigned Preferred Qualifications: Proficient with Donor Perfect or other fundraising software/CRM database systems highly preferred. Takes pride in detail work, such as proof reading and data management. Demonstrated skills in an educational environment utilizing a customer-oriented and service-centered attitude. Project coordination skills. Ability to interact cordially and professionally with key stakeholders. Commitment to Mercy mission, the ethos of an opportunity college, including an inclusive and diverse culture, and passion for solving poverty through education Job Specific Competencies : Advanced competence in Microsoft Office. Advanced experience with data base/CRM management software. Extremely high attention to detail. Exceptional interpersonal skills to work with donors, prospects, alumni, administration, faculty, staff, and students. Able to work in fast-paced environment and multi-task. Ability to handle confidential information with discretion. Ability to prioritize work to meet production needs and deadlines. Flexibility, a positive attitude, and willingness to be a team player. Some evening and weekend hours may be required. Position Specifications and Working Conditions: The physical demands and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually moderate. The work is primarily indoors, but outdoor travel may be required. Ability to interact visually and tactilely with typical computer and electronic equipment (monitors, keyboards, mice, etc.). General office environment. May require long periods seated at a computer. May require standing for extended periods particularly during events. Requires close work on a computer screen for extended periods. May require lifting up to 20 lbs. Stair climbing may be necessary. Additionally: employees make a commitment to enriching the lives of students by promoting a positive learning environment; enhancing the quality of the student experience; and philosophically supporting programs and policies that facilitate student success Job Posted by ApplicantPro
Company:
Trocaire College
Posted:
January 25 on ApplicantList
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