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IT Service Desk Technician
Location:
Seattle, WA
Description:
Salal Credit Union is looking for an IT Service Desk Technician to help troubleshoot and resolve technical issues for our employees. The IT Service Desk Technician will work alongside the Service Desk team to provide stellar customer service to all levels of employees. This position will also assist in the documentation, creation, modification, and termination of user accounts and will image and deploy end-user equipment . The ideal candidate for this role will have at least one year of relevant IT experience working in a fast-paced environment . We are looking for someone with a dedication to providing a positive end user experience . This is an amazing opportunity for someone that is looking to start a career in information technology at a mid-sized company where your efforts will have a positive impact on the company and the employees. This position does require a rotating Saturday schedule and occasional travel to our 4 Seattle area branches. Training for this position will take place at our Northgate Headquarters in Seattle for the first 4-6 weeks of employment. After training, this position will be eligible for a hybrid in-office and remote work position. What you'll do in this role: Provide end-user support for software, hardware, and applications using an internal ticketing system. Image and deploy end-user equipment. Create and update documentation for processes and procedures. Participate in remediation for critical outages, incident responses, and compliance issues. Compensation and benefits offered: Competitive base salary of $23.25 - $32.55 per hour depending on experience. This range reflects the entire salary range for the position. The target salary range for a qualified candidate will be $26.00 - 29.00 per hour. Potential to earn additional compensation through our profit-sharing bonus program. This position qualifies for the Employee tier of the program with semi-annual payouts each totaling between 0-5% of annual salary. Comprehensive healthcare benefits include health, dental, and vision insurance. Our high deductible plan options include a health savings account (HSA) with annual company-paid contributions. 15 days of vacation time, 12 days of sick time, and 1 additional floating holiday each year. Paid holidays Tuition reimbursement 401(k) plan including company matching after 6 months of employment Charitable contribution matching Monthly transportation subsidy for employees that qualify Company-paid life, AD&D, and long-term disability insurances Additional insurance options are available on a voluntary basis and are paid for by the employee. Expanded details about our benefit offerings can be found at the following link: https://salalcu.applicantpro.com/pages/benefits/ ABOUT SALAL CREDIT UNION We have helped thousands of members manage their money by making bold, measured decisions to offer the right products to each person. Our mission is to break down financial barriers for the innovators in our community by offering good rates, low fees, and dedicated personal services. Beyond that, we are committed to giving 5% of our annual income to help people and causes in the communities we serve, because we know that many small actions, when added together, can make big impacts. Helping our employees build and achieve their career goals is equally important to us, and we are dedicated to fostering a positive work environment where they can thrive. We strongly prioritize their growth and development as well as their impact to the community so we can be an institution that our employees are proud to be a part of. Salal Credit Union strives to maintain a work environment free from discrimination where employees are treated with dignity and respect. Salal Credit Union does not discriminate on the basis of race, sex, gender identity, religion/creed, pregnancy, age, physical or mental disability, size or shape, marital status, national origin, genetics/genetic markers, military or veteran status, sexual orientation or any other characteristic protected by applicable laws. We adhere to these principles in all aspects of employment. We believe that by adhering to these policies we can cultivate a welcoming environment by embracing each individual's identities and abilities. To request a reasonable accommodation in order to complete your application or if you need this job announcement in an alternative format, contact the Talent Acquisition Team at XXXX@salalcu.org . If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers. Salal Credit Union participates in E-Verify . Job Posted by ApplicantPro
Company:
Salal Credit Union
Posted:
January 25 on ApplicantList
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More About this Listing: IT Service Desk Technician
IT Service Desk Technician is a Technology Technician Job at Salal Credit Union located in Seattle WA. Find other listings like IT Service Desk Technician by searching Oodle for Technology Technician Jobs.
IT Service Desk Technician is a Technology Technician Job at Salal Credit Union located in Seattle WA. Find other listings like IT Service Desk Technician by searching Oodle for Technology Technician Jobs.