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Customer Service Representative, Lebanon, PA
Location:
Lebanon, PA
Description:
Location: Lebanon, PA 17042 Job Summary: Customer Service Representative, Tax Collection, will be responsible for taxpayer calls and office walk-ins regarding inquiries about their accounts and/or taxes being collected. Assist with other tasks to support the team, other business units, perform outbound calls, continue training, and increase professional development as required. Primary Responsibilities: Customer service provided in person or via the phone Utilize knowledge of tax types collected by Keystone Utilize knowledge of municipalities and school districts for which Keystone collects taxes Ability to modify address changes and create new accounts in Keystone applications Process payments for multiple tax types Ability to sufficiently memo the Keystone taxpayer service applications Expand job knowledge and develop expertise to progress forward in job development Office Key holder End of day delivery drop offs Secondary Responsibilities: Demonstrated ability to listen and retain knowledge Ability to accurately and attentively complete detailed tasks Keep up to date regarding changes in daily responsibilities or job processes Job Qualifications: Education, Experience, and Certifications High school graduate or have an equivalency certificate (GED) Associate’s or bachelor’s degree in related business major is a plus Previous customer service call center experience is preferred Knowledge, Skills, and Abilities Bi-lingual in Spanish a plus Moderate computer skills Moderate level research Problem-solving/Reasoning Powered by JazzHR
Company:
Keystone Collections Group
Posted:
January 18 on The Resumator
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More About this Listing: Customer Service Representative, Lebanon, PA
Customer Service Representative, Lebanon, PA is a Customer Service Customer Service Representative Job at Keystone Collections Group located in Lebanon PA. Find other listings like Customer Service Representative, Lebanon, PA by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative, Lebanon, PA is a Customer Service Customer Service Representative Job at Keystone Collections Group located in Lebanon PA. Find other listings like Customer Service Representative, Lebanon, PA by searching Oodle for Customer Service Customer Service Representative Jobs.