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Client Services Senior Associate
Location:
Boston, MA
Description:
Client Services Team Overview The Client Services Team at Arrowstreet serves as a key contributor to the overall client experience at Arrowstreet and works closely with the Client Relationship Management and Strategic Relationships teams to provide high-quality support to our client base. The team is responsible for supporting all client related activities including managing internal and external daily inquires and requests from clients, consultants, and custodians. Such activities also include facilitating investor onboarding and managing investor transactions for both new and existing investors. Responsibilities The individual in this role will be responsible for developing and maintaining strong working relationships with internal business partners as well as clients by working closely with client relationship managers to meet the business objectives set out for each client and the firm. The individual in this role will be responsible for ensuring client related activities are completed in a high quality, consistent and timely manner. This individual will also be expected to work proactively with other internal teams to streamline and / or automate processes, where practicable. The position will require a basic understanding of investment processes and ability to handle numerous tasks simultaneously while meeting critical deadlines. Responsibilities include:Supporting an array of client relationship management activities and client initiatives in both separately managed accounts and commingled fundsResponding to and resolving client, consultant, and custodian inquiries in a timely and effective mannerManaging internal and external communicationsCoordinating investor cash flow activity by tracking planned investor flows, ensuring timely review and sign-off of forms by administrator/transfer agents, communicating with clients and internal client teams, coordinating trading plans with portfolio management team, and ensuring transactions are successfully processed by all parties.Managing operational aspects of the investor onboarding process.Maintaining internal client data system and ensuring client information in internal systems is complete and accurate.Collaborating across internal teams to resolve client concerns/issuesEscalating client matters/concerns to Relationship Management when appropriateManaging timesensitive projects Qualifications Ideal candidates will have experience working within the asset management industry with a focus on supporting clients. Candidates must be self-motivated and able to work under tight deadlines in a dynamic environment. Candidates must also have solid communication skills, strong attention to detail and experience collaborating with internal teams, leading and prioritizing projects and managing time sensitive activities.Other qualifications include:Bachelor's degree is a requirement4 - 7 years of relevant experience in a role with client facing experience preferably in the financial industry.Proven organizational skills and the ability to work in a team environment with multiple responsibilitiesExcellent communication (written and oral) and interpersonal skillsAnalytical and structured thinking with a keen interest in how things workWillingness to investigate issues and follow through to resolutionProficiency with Microsoft Excel and WordWe maintain a friendly, team-oriented environment and place a high value on professionalism, attitude and initiative.PDN-9b144375-292a-4cb0-95f7-d44c5723b9b2
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More About this Listing: Client Services Senior Associate
Client Services Senior Associate is a Other Jobs Client Services Senior Job at Arrowstreet Capital located in Boston MA. Find other listings like Client Services Senior Associate by searching Oodle for Other Jobs Client Services Senior Jobs.
Client Services Senior Associate is a Other Jobs Client Services Senior Job at Arrowstreet Capital located in Boston MA. Find other listings like Client Services Senior Associate by searching Oodle for Other Jobs Client Services Senior Jobs.