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Help Desk Technician
Location:
Columbus, OH
Description:
Take the next step in your IT career as an IT Help Desk Tech with a supportive team, tons of room for career growth, a guaranteed starting salary of 50K, and comprehensive benefits! Ashton Solutions is a fast-growing MSP servicing business across the Northeastern Ohio Region. We are looking for an L1 IT Technician to become a part of our collaborative team. You’ll troubleshoot a wide variety of end-user environments with senior engineers and get the hands-on technical experience that will grow your career. Position Highlights : $50,000+ scalable based upon experience Retirement plan, PTO, health insurance benefits, and bonus plan Hybrid work schedule (Up to 2 days remote) after training completed Friendly, people-focused management and technical mentors What You’ll Do: Support common business applications (O365) via email, phone, and on-site support for 100+ SMB’s Maintain client networks and network security (LAN/WAN, firewalls, access points, switches) Troubleshoot a wide variety of on-premises, and cloud environments Prioritize tickets, set client expectations, provide incredible customer service, and accurately document client issues Skills You’ll Need: Strong interpersonal skills, positive mentality, and ability to change tasks rapidly—as a service business, we expect the unexpected to disrupt our plans Confidence and commitment to top-tier customer service in a fast-paced environment Ability to stay organized and follow tasks through to completion with accuracy Willingness and ability to learn new applications and skills 0-2 years of hands-on PC support experience Office 365 experience A general knowledge of different hardware platforms, cloud services, and line of business applications Ready to apply? Quick apply with your resume OR Get a head start on the application process through our online portal here: https://www.ondemandassessment.com/link/index/JB-W70H5LGMQ?u=1049388 Powered by JazzHR
Company:
Encore Strategic
Posted:
January 2 on The Resumator
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More About this Listing: Help Desk Technician
Help Desk Technician is a Customer Service Help Desk Technician Job at Encore Strategic located in Columbus OH. Find other listings like Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.
Help Desk Technician is a Customer Service Help Desk Technician Job at Encore Strategic located in Columbus OH. Find other listings like Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.