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Description:The Lead Systems Engineer - Software
Location:
Raleigh, NC
Description:
Description:The Lead Systems Engineer - Software Distribution is a key leader in the design, development, implementation and maintenance of critical enterprise infrastructure. This position will work closely with and provide technical leadership to members of the Infrastructure team, as well as collaborate with business and other technology teams to understand business requirements and translate them into technology solutions. The individual in this role will have expertise in software distribution and patch management tools, and multiple operating systems. The ideal candidate also strongly embraces learning and working with newer technologies. This role utilizes solid interpersonal skills, a collaborative nature and awareness of self and others to maximize success in the position.NORMAL DAY-TO-DAY WORKPlans and executes the implementation of SCCM and Intune environments, including architecture design, infrastructure setup, and configuration.Leads the technical design, engineering and support activities for desktop imaging, desktop and server software distribution and patch management using SCCM/MECM and other industry standard platforms and tools.Engineers and administers all aspects of SCCM/MECM and Intune environment related to imaging, software distribution, patch and end point management including policies, profiles, settings, methods, health management, and reporting.Creates, maintains, and distributes OS images, third-party software, application packages, and configurations using standard SCCM/MECM and Intune best practices and methods, Windows autopilot, or through third-party repo connected to SCCM/MECM.Leverages SCCM/MECM and Intune to deploy security patches, vulnerability patches, hotfixes and other updates to user workstations, mobile devices, and servers.Utilizes multiple software delivery methods including advertised programs, machine targeted, user targeted, application Library, and Software Center.Integrates other tools into SCCM/MECM such as WSUS, BitLocker, WDS (deployment workbench) and third-party tools such as JAMF, ServiceNow and other tools and services.Supports SCCM/MECM current branch and Intune capabilities including Content Delivery Optimization, Conditional Access, Desktop and Endpoint Analytics, CMPivot, BitLocker management with CM, Office 365 deployment and update management.Monitors and maintains SCCM/MECM and Intune system and client functionality, configuration, and health.Troubleshoots all aspects of SCCM/MECM issues related to client devices, supported servers, logs, SCCM SQL database, distribution points, role servers and the CAS central administration site troubleshooting using SCCM logs and industry standard tools.Manages AD objects and security groups as it relates to Software Distribution and Patch management.Conducts advanced hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.Monitors and enforces compliance with security policies, configurations, and software updates across endpoints.Develops and maintains documentation related to SCCM and Intune infrastructure, configurations, and procedures.Designs and generate reports using SCCM and Intune reporting tools to provide insights on device compliance, software inventory, patch status, and other key metrics.Adheres to SDLC protocols and IT Service/Change Management procedures including change control, Incident and problem resolution, and call logging from acknowledgment through resolution.Works closely with information security team to identify and remediate OS and application security patching vulnerabilities.Provides Tier-3 technical support. Collaborates with internal technology teams and ISVs as needed to address issues related to software packaging and distribution.Stays updated with the latest features, updates, and best practices in SCCM and Intune, and proactively recommend improvements.JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.10 - 12 years of hands-on experience as an SCCM and Intune Engineer in an enterprise environment.In-depth knowledge and experience with SCCM and Intune, including architecture design, configuration, administration, and troubleshooting.Strong understanding of Microsoft Endpoint Management technologies, including SCCM, Intune, Windows Autopilot, BitLocker, and Windows Update for Business.Proficiency in PowerShell scripting and WMI for automation and customization of SCCM and Intune workflows.Experience administering Dell/Cisco/HP Servers, Apple and Lenovo laptops, Apple iPad and iPhone and Samsung smartphones and tablets.Working knowledge of LAN/WAN technologies and TCP/IP Network protocols.Working knowledge of TCP/IP Protocols & Services such as TCP/IP, IPV6, DHCP, DNS, SMTP, WWW, FTP and DFS.Experience with Windows 10/11, Windows Server 2012 and later, iOS 12.x and later, Android 10.x and later, MacOS 11.x or later operating systems, Active Directory, Group Policy, and software deployment methodologies.Familiarity with mobile device management (MDM) concepts and deployment.Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.Ability to lift a minimum of 25 lbs. (file boxes, computer printer).Travel required on occasion.Here are a few qualities we'd LIKE for you to have to make you more suited for this position.Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).MCSE with SCCM/MECM certification.Experience with ServiceNow ITSM and JAMF Pro preferred.LGFCU & CIVIC'S CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.If you have questions about this position description, please feel welcome to ask. You can reach our HR at:LGFCU Human Resources3600 Wake Forest Rd, Raleigh, NC 27609Requirements:PI233142559
Company:
Local Government Federal Credit Union
Posted:
January 2 on WhatJobs
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More About this Listing: Description:The Lead Systems Engineer - Software
Description:The Lead Systems Engineer - Software is a Technology Systems Engineer Job at Local Government Federal Credit Union located in Raleigh NC. Find other listings like Description:The Lead Systems Engineer - Software by searching Oodle for Technology Systems Engineer Jobs.
Description:The Lead Systems Engineer - Software is a Technology Systems Engineer Job at Local Government Federal Credit Union located in Raleigh NC. Find other listings like Description:The Lead Systems Engineer - Software by searching Oodle for Technology Systems Engineer Jobs.