This listing was posted on WhatJobs.
The successful applicant will be performing work in US
Location:
San Jose, CA
Description:
*** The successful applicant will be performing work in US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government TS/SCI CI Poly Clearance***What You'll Do The Customer Delivery Security Consulting Engineer is responsible for leading a team of Cisco network consulting engineers and technical leaders in setting and delivering on the strategic services direction that anticipates and addresses the business and technology needs for our top strategic customers. This position plays a leadership role in critical delivery engagements, ensuring operational excellence in service delivery execution and to assure customer objectives and business, transformational, and operational outcomes are achieved. Influencing internal and external stakeholders through innovating and compelling points of view and thought leadership on technology drivers for their business and has a high degree of credibility with both their business and IT executives. As a leader and trusted advisor, you will assess the customer requirements, develop and manage the service delivery methods of the engineering team and execute improvements through the eyes of the customer and internal Cisco stakeholders.Responsibilities Ensuring delivery excellence and exceptional customer satisfaction through management of customer engineering team members in the delivery and development of Cisco's capability to execute against cloud, network and automation, security, and software solutions for our customers. Overall team leadership to include HR management; performance reviews; hiring; ensuring compliance with business processes, metrics and reporting (including CBU, TeamSpace, TalentSpace, and Compliance Training); and expanding partnership with CX centers and other components of the Cisco delivery model.Developing and enhancing the partnership with the Customer Transformation Team (CXTs)the entire Cisco portfolio to meet the business goals of our customers.Alignment to the Cisco People Deal and a commitment to building a team based in our guiding principles of inclusion, collaboration and accountability. Leadership and oversight of matrixed resources, such as program managers and project managersEnsuring timely project execution within budget Who You'll Work With The Business Entity US Public Sector Customer Experience team in our National Security Organization market. This opportunity involves leading and managing a geographically disperse engineering delivery team providing technical expertise to classified government agencies across the United States. Our team mission is to shape our customers' vision to achieve outcomes leveraging best of breed technology in cloud, automation, networking, security, and software solutions.The Team The Delivery team provides emerging solutions and architectures to our customers - along with cutting edge consulting to ensure customer success. Our team members work collaboratively and together to deliver business outcomes to our customers, along with the resources to insure personal and professional growth.Who You Are A standout colleague who loves to help both your team and your customers achieve success. You are self-directed and comfortable in ambiguous, fast-paced environments with confirmed abilities in getting things done. You are a proactive self-starter who has a passion for building and leading high-performing teams and exceeding customer expectations. You will display strong written and verbal communication skills as well as active listening skills. You will bring a flexible, agile, creative thinking, problem-solving, and a can-do demeanor to work daily.Our Minimum Requirements for this Role: 5+ years relevant industry-related experience leading and managing a team of professional consulting engineers responsible for executing across the entire portfolio of Cisco solutions to drive the business objectives of our Federal customers. Expert skills in delivery management, including experience with recurring revenue models, professional services, and subscription/transactional engagements. Ensures processes, systems, and people operate in concert with each other and the necessary training, support, and metrics are in place to measure and self-correct performance. Demonstrates an understanding of as-delivered margins, billable utilization, and customer satisfaction metrics. Translates business- and process-improvement strategies into operational objectives and plans for the group, including resourcing and development plans.Provides mentorship and guidance on job performance and career development to direct reports. Models and provides leadership examples for organization. Drives to a diverse and open environment, recognizing our global footprint.Self-starter with excellent communications skills (both written and verbal) and the ability/affinity for building new relationshipsSuccessfully navigate Customer landscape to drive mutual success - understand and handle political realities to achieve goalsUp to 25% Travel as Needed Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
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The successful applicant will be performing work in US is a Jobs the Successful Applicant Job at Cisco Systems located in San Jose CA. Find other listings like The successful applicant will be performing work in US by searching Oodle for Jobs the Successful Applicant Jobs.
The successful applicant will be performing work in US is a Jobs the Successful Applicant Job at Cisco Systems located in San Jose CA. Find other listings like The successful applicant will be performing work in US by searching Oodle for Jobs the Successful Applicant Jobs.